Group Relationship Management, Vice President

OneAmerica Financial•,

9d•$137,500 - $217,500•Remote

About The Position

The purpose of the Group Relationship Management, Vice President role is to unlock the full potential of the Sales Support and Account Management teams by transforming them into high-impact, revenue-generating partners aligned with the organization’s growth strategy. This leader will elevate the current operating model—where Sales Support is primarily administrative and Account Management contribution is below target—into a proactive, sales-aligned function that drives both top-line growth and bottom-line performance. The role is accountable for repositioning these teams as extensions of the sales organization, increasing their strategic value and direct contribution to revenue.

Requirements

Bachelor’s degree required
Minimum 5 years of Employee Benefits experience, including leadership responsibility
Proven ability to build, coach, and transform teams
Strong performance management and accountability mindset
Experience elevating administrative teams into strategic contributors
Change management and organizational transformation expertise
Strong Expertise managing Employee Benefit products
Exceptional verbal and written communication
Ability to simplify complex benefits and operational concepts
Demonstrated success: Driving retention and persistency strategies, Cross-sell and upsell growth within existing clients

Nice To Haves

MBA in Business, Finance, or related field preferred
Professional certifications preferred: CEBS, CLMS, CLU, ChFC

Responsibilities

Lead the Account Management strategy to maximize the value of the current book of business.
Strengthen broker relationships, improve persistency, and proactively identify upsell and cross-sell opportunities.
Implement disciplined account planning to drive incremental revenue and expand share of wallet.
Build and lead a high-performing Sales Support and Account Management organization.
Establish clear role expectations, elevate capabilities through coaching and development, and implement performance management practices that drive accountability.
Upgrade talent where needed to ensure the team delivers measurable business impact.
Ensure delivery of a responsive, accurate, and consultative service model that strengthens broker confidence and improves overall customer satisfaction.
Position the team as a differentiated service advantage in the marketplace.
Continuously improve workflows, reporting, and service delivery models to enhance efficiency, consistency, and scalability.
Strengthen cross-functional collaboration to enable a more seamless and effective operating environment.
Play a key leadership role in the modernization of the Employee Benefits business.
Support the adoption of new technologies, implementation of evolving processes, and broader organizational change initiatives.
Prepare the team to scale with future growth and expanding product offerings.