Group Product Manager

CIBC • Toronto, ON

2d • Hybrid

About The Position

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

As a collaborative leader within the Direct Channels team, you'll design and implement advice strategies and campaigns to drive business objectives for Creditor Insurance. You'll foster strong partnerships across multiple channels, manage communications, and ensure effective reporting to support overall business goals. Your proven track record in product management and relationship building will enable you to execute cross-functional initiatives and position Creditor Insurance as a core or complementary offering. You'll contribute to strategic planning, evaluate programs and products, and introduce innovative enhancements to optimize processes and profitability. By leveraging your industry expertise, you'll support the development and rollout of impactful campaigns and initiatives.

At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

Requirements

• Extensive product and channel management experience.
• 5+ years of expertise in account acquisition, frontline effectiveness, and a deep understanding of creditor insurance products.
• Excel at planning and coordination.
• Ability to establish and coordinate complex assignments and projects, even when faced with ambiguity.
• Understand the importance of relationships and networks, inspiring success by sharing your expertise.
• Thrive in collaborative environments.
• Believe teamwork transforms good ideas into great ones and value an inclusive team that brings visions to life.
• Make sense of complex data.
• Enjoy investigating problems and communicating detailed information in a meaningful way.
• Forward-thinking.
• Look for new opportunities and understand the impact of your work today and in the future.
• Values matter to you.
• Bring your real self to work, and you live our values - trust, teamwork, and accountability.

Responsibilities

• Contribute to defining, interpreting, and driving the strategic business direction for the next 1 to 3 years, ensuring alignment with overall P&L and objectives.
• Support the Director and Senior Director in delivering both tactical and complex strategic initiatives across internal and external partners.
• Recommend priorities for designated channels in line with Creditor Insurance business strategies, and support operational strategies to achieve these priorities.
• Apply in-depth knowledge of the insurance sector and frontline channels to effectively position creditor insurance in target segments.
• Build proposals for program, product, or service enhancements, providing data-driven recommendations regarding their impact, effectiveness, and feasibility.
• Lead the creation of sales strategies that support business objectives and complement broader account management approaches.
• Serve as a key contact for channel partners, organizing and leading regular forums to address issues, set priorities, monitor progress, and ensure successful initiative completion.
• Assist in the rollout and implementation of product campaigns and initiatives across all relevant channels.
• Build and maintain strong relationships with key business partners—including Channel Leadership, Compliance, Legal, Customer Marketing, Lending & Insurance, and Client Operations—to position Creditor Insurance for business and financial success.
• Identify opportunities for product and process enhancements, introducing innovative ideas to drive improvements.
• Support the development of annual product channel plans, focusing on optimizing processes, profitability, and client outcomes for insurance products.
• Maintain up-to-date knowledge of channel capabilities, product positioning, and market initiatives to ensure competitive advantage.

Benefits

• Competitive salary
• Incentive pay
• Banking benefits
• Benefits program
• Defined benefit pension plan
• Employee share purchase plan
• Vacation offering
• Wellbeing support
• MomentMakers, our social, points-based recognition program
• Purpose Day; a paid day off dedicated for you to use to invest in your growth and development

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed