Group Product Manager, Video Platform
About The Position
Verkada is hiring a Group Product Manager to own its Video Platform, including live streaming, historical playback, cloud backup and clip export, transcoding, third-party video ingest, and encryption of stored and exported video. The role's products are used across Command, mobile devices, APIs, and wall displays. The Group Product Manager will work with backend, frontend, and mobile engineering teams, as well as customers and cross-functional partners, to build reliable, high-quality playback and video products, drive revenue, and resolve customer issues. The role is based onsite at Verkada's headquarters in San Mateo, California, five days per week.
Requirements
- 8+ years of product management experience, currently at Lead- or Group-level scope, with ownership of a video area rather than a single feature.
- At least 3 years at a company whose product is video, such as streaming, playback, recording, a VMS, real-time video, or video infrastructure.
- More than one shipped product that an outside user watched live, played back, recorded, or exported.
- Ability to work with engineers on HLS, WebRTC, RTSP, H.264, HEVC, transcoding, cloud recording, and encryption.
- Clear communication in writing and in person with engineers and customers.
- Undergraduate degree in Computer Science, Electrical Engineering, or a similar quantitative field.
- Willingness and ability to work onsite five days per week.
Responsibilities
- Own live view and historical playback across web, mobile, and API, including the player, timeline, scrubbing, time to first picture, stalls, and synchronized audio.
- Own cloud backup and clip export, including retention, product scope, and reliable delivery of requested clips.
- Own reliable, high-quality streaming experiences under challenging conditions, including many viewers on one camera, sites on LTE or limited uplinks, and cameras continuing to record when the cloud path is unavailable.
- Own third-party video ingestion via RTSP for playback in various formats and clients.
- Own transcoding decisions, including when to transcode, costs, and failure rates for recorded HEVC video and clients that support only H.264.
- Own customer-controlled encryption for stored and exported video, with customers holding the keys.
- Set engineering quality standards for playback, framing, and cloud backups.
- Proactively identify and resolve customer issues using core Quality of Service performance metrics.
- Work with sales, support, go-to-market, and design to deliver revenue-driving video products.
Benefits
- Healthcare programs tailored to employees' personal health and financial well-being; premiums are 100% covered for the employee under at least one plan and 80% covered for family premiums under all plans.
- Nationwide medical, vision, and dental coverage.
- Beginning January 2027, a 401(k) match based on eligible earnings, vesting on the employee's two-year anniversary.
- Health Savings Account (HSA) with annual employer contributions and Flexible Spending Account (FSA).
- Expanded mental health support.
- Paid parental leave and fertility benefits.
- Paid holidays, firmwide extended holidays, flexible PTO, and personal sick time.
- Professional development stipend.
- Wellness and fitness benefits.
- Healthy lunches provided daily.
- Commuter benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
