Lead Product Manager or Group Product Manager, Video Platform
About The Position
Verkada is hiring a Lead or Group Product Manager to own its Video Platform. The role covers live streaming, historical playback, cloud backup and clip export, transcoding, third-party video ingest, and encryption of stored and exported video. The products are used whenever customers access a camera through Command, a phone, an API, or a wall display. The product manager will partner with backend, frontend, and mobile engineering teams, engage directly with customers, deliver revenue-driving features, and help resolve issues involving playback, backup, and video quality. The position is based onsite at Verkada’s headquarters in San Mateo, California, five days per week.
Requirements
- At least 8 years of product management experience and current Lead- or Group-level scope; experience owning a video area rather than a single feature.
- At least 3 years at a company whose product is video, such as streaming, playback, recording, a VMS, real-time video, or video infrastructure.
- More than one shipped product used by an outside user to watch live video, play back, record, or export video.
- Ability to work with engineers on HLS, WebRTC, RTSP, H.264, HEVC, transcoding, cloud recording, and encryption.
- Clear written and verbal communication with engineers and customers.
- Undergraduate degree in Computer Science, Electrical Engineering, or a similar quantitative field.
- Willingness and ability to work onsite five days per week in San Mateo, California.
Responsibilities
- Own live view and historical playback across web, mobile, and API, including the player, timeline, scrubbing, time to first picture, stalls, and synchronized audio.
- Own cloud backup and clip export, including retention, backup product scope, and reliable clip delivery.
- Own reliable, high-quality streaming under challenging conditions, including multiple viewers, limited site bandwidth or LTE connections, and cameras recording while cloud connectivity is unavailable.
- Own third-party video ingested via RTSP for playback in different formats and clients.
- Own transcoding decisions for recorded video, including when to transcode, cost, and failure rates.
- Own customer-controlled encryption for stored and exported video, with customers holding the keys.
- Set engineering quality standards for playback, framing, and cloud backups.
- Identify and resolve customer issues proactively using core Quality of Service performance metrics.
- Collaborate with sales, support, go-to-market, design, and engineering to deliver revenue-driving video products.
Benefits
- At least one healthcare plan with 100% of employee premiums covered and 80% of family premiums covered under all plans.
- Nationwide medical, vision, and dental coverage.
- 401(k) match beginning January 2027; match vests on the employee’s two-year anniversary.
- Health Savings Account with annual employer contributions and Flexible Spending Account.
- Expanded mental health support.
- Paid parental leave and fertility benefits.
- Paid holidays, firmwide extended holidays, flexible PTO, and personal sick time.
- Professional development stipend.
- Wellness and fitness benefits.
- Healthy lunches provided daily.
- Commuter benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
