Group Event Planner, Pursuit Jasper

Pursuit Collection•Jasper, AB

3d•Onsite

About The Position

The Group Event Planner acts as the primary point of contact and relationship owner for assigned group and event clients. This role is responsible for managing the end-to-end planning lifecycle for group programs, ensuring a seamless transition from sale through execution and post-event follow-up. Working closely with Sales, Food & Beverage, on-site event teams, and internal operations teams, the Group Event Planner focuses on client experience, retention, and revenue optimization while ensuring events are planned accurately and aligned with brand and service standards. This full-time position is located in-person in Jasper.

Requirements

Minimum 2 years of experience in event planning, conference services, or hospitality
Demonstrated experience managing client relationships across the full event lifecycle
Strong organizational and project management skills with high attention to detail
Guest-first mindset with the ability to anticipate client needs and solve problems proactively
Excellent interpersonal, verbal, and written communication skills
Comfortable managing multiple programs and priorities simultaneously
Ability to work flexible schedules, including evenings and weekends during peak event periods
Proficient in Microsoft Office (Windows environment)
Valid Alberta Class 5 driver’s license (or equivalent)

Nice To Haves

Experience with Delphi, Salesforce, or similar CRM/event systems considered an asset

Responsibilities

Serve as the primary client contact for assigned group and event bookings following contract execution
Own the full planning lifecycle, including discovery, planning, coordination, on-site presence as required, and post-event follow-up
Build strong client relationships to exceed expectations, encourage repeat business, maximize and protect contracted revenue.
Proactively identify upsell opportunities and enhancements in partnership with Sales
Ensure a seamless handoff from Sales to Event Planning, maintaining continuity and trust with the client
Lead planning for group programs across transportation, attractions, food & beverage, and hospitality venues at Pursuit, creating a seamless client experience.
Develop and manage event documentation including BEOs, timelines, rooming lists, and operational details
Coordinate closely with on-site event teams, Food & Beverage, Operations, and other internal stakeholders to ensure alignment and readiness.
Conduct site inspections and planning calls to support client confidence and event success
Provide on-site event oversight as required to ensure plans are executed as intended
Maintain accurate and up-to-date records within CRM and booking systems
Ensure consistency across menus, pricing, event documentation, and client communications
Complete post-event reconciliation and billing for all assigned group bookings
Support the Group Event Manager with system updates, menu and collateral maintenance, and SOP documentation.
Identify process improvements and contribute to evolving SOPs and planning standards
Partner with Seasonal Group Event Coordinator by delegating administrative and transactional tasks as required.
Collaborate closely with Sales, Marketing, and Operations to ensure aligned messaging and execution