Event Planner

Manulife • Waterloo, ON

23h • CA$62,850 - CA$104,750 • Hybrid

About The Position

The Event Planner is responsible for coordinating and executing a portfolio of meetings, conferences, and events that support Manulife and John Hancock’s business objectives across Wealth & Asset Management and Canada Segment. This role supports the end-to-end delivery of in-person and hybrid programs, ensuring a seamless attendee experience while maintaining alignment with brand standards, compliance requirements, and budget expectations. The Event Planner operates in a fast-paced, deadline-driven environment and collaborates closely with internal stakeholders and external partners to deliver high-quality, consistent event experiences.

Requirements

• 3–6+ years of experience in event planning, hospitality, or related field
• Strong organizational and time-management skills with the ability to manage multiple priorities
• Excellent communication and stakeholder management skills
• Intermediate proficiency in Cvent (registration builds, reporting, attendee management)
• Experience with event technology platforms (e.g., Zoom, Socialive or similar)
• Proficiency in Microsoft Office (Outlook, Excel, PowerPoint, Word)
• High attention to detail and commitment to quality

Nice To Haves

• Bachelor’s Degree preferred
• Knowledge of financial services compliance preferred

Responsibilities

• Plan and execute logistics for meetings, conferences, and events across in-person, and hybrid formats
• Manage event timelines, project plans, and workback schedules to ensure delivery against deadlines
• Support full event lifecycle including intake, planning, execution, and post-event follow-up
• Ensure all event deliverables are completed accurately and on time
• Build and manage event registration websites using Cvent, including branded designs, communications, and reporting
• Manage attendee registration, tracking, and reporting across programs
• Support onsite registration processes and tools, including event check-in and badging
• Support development and management of program budgets, including tracking and reconciliation
• Ensure events are delivered within approved budget parameters
• Assist with sourcing and contract processes to support cost-effective solutions
• Partner with internal teams including Marketing, Sales, Compliance, and Operations to support event execution
• Participate in needs assessment discussions and provide input on program design and attendee experience
• Maintain clear communication with stakeholders throughout the planning lifecycle
• Ensure all events adhere to Manulifes compliance policies and regulatory requirements
• Support brand alignment across all event materials, communications, and experiences
• Maintain required documentation and approvals for financial services events
• Coordinate attendee communications including invitations, confirmations, and logistical details
• Support development of event materials such as agendas, name badges, and program collateral
• Ensure a high-quality, consistent experience across all attendee touchpoints
• Maintain accurate event documentation, reporting, and tracking tools
• Identify opportunities for process improvement and efficiency
• Contribute to team initiatives focused on enhancing service delivery and consistency

Benefits

• health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans
• various retirement savings plans (including pension and a global share ownership plan with employer matching contributions)
• financial education and counseling resources
• generous paid time off program in Canada includes holidays, vacation, personal, and sick days
• full range of statutory leaves of absence

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree