(USA) Group Director, Technical Program Management

Walmart•Bentonville, AR

15d

About The Position

The Group Director, Tech Strategy, PMO & Ops oversees the development and execution of Sam’s Club Technology’s strategic plan. The role provides business-critical insights through analytics, aligns cross-functional goals and execution, and advances strategic partnerships and initiatives. Working with the CTO, this position handles activities that support the CTO’s leadership of the business and the broader Global Tech Organization. It requires prioritization and data-driven decision-making to ensure teams have appropriate goals, tools, processes, and strategy. The position partners with Sam’s Club strategy and operations leaders—including Product Operations, Finance, and Business Strategy—and leaders across Global Tech. It supports leadership and C-level activities, identifies opportunities for collaboration and efficiency, and drives internal communications and knowledge sharing. The role also builds and manages high-performing teams and leads cross-functional projects across technology and business functions. Travel is necessary to perform one or more essential functions. The role involves international travel between multiple facilities or work sites and may require extended overnight stays.

Requirements

Bachelor’s degree in computer science, information technology, engineering, or a related area and 9 years of experience in engineering, engineering program management, technical program management, product management, or a related area; or 11 years of experience in those fields without the specified degree.
Demonstrated ability to translate business strategy and goals into scalable, simple, member-focused, adaptable processes.
Successful track record driving improvements in program planning, operationalization, change management, and communications in a fast-paced, ambiguous environment.
Ability to influence without authority and execute in a member-centric manner.
Strategic aptitude, including the ability to define business strategy and product roadmaps and gain stakeholder buy-in at all levels.
Technical fluency and comfort discussing technology concepts, schedule trade-offs, and opportunities with technical team members.
End-to-end ownership and results orientation, with the ability to manage multiple projects or programs through prioritization, planning, and cross-team coordination.
Ability to travel internationally between multiple facilities or work sites, including extended overnight stays.

Nice To Haves

Experience in the retail technology domain.
Experience developing large-scale consumer technology.
Certification in Project Management.
Master’s degree in Business Administration, specializing in strategy, supply chain, finance, information systems, or a related area, and 7 years of experience in product design.
Supervisory experience.
Knowledge of inclusive digital experiences, WCAG 2.2 AA standards, assistive technologies, and digital accessibility best practices.

Responsibilities

Assist in developing the strategy and execution plan for all of Sam’s Club Technology.
Support the CTO with executive updates for Walmart and Sam’s Club C-suite leaders and external partners.
Gather business requirements; compile, organize, and analyze data; scope anticipated outcomes; plan milestones; and draft clear, compelling plans.
Apply an understanding of Agile and architecture methodologies.
Manage global workforce planning and scale across growing business lines and geographies.
Own, develop, and refine processes and strategy for Sam’s Technology.
Build and manage high-performing teams and cross-functional projects involving sales, partner management, operations, product, engineering, business operations, and finance.
Engage Sam’s Club leadership and internal stakeholders to gain buy-in for proposed strategies.
Work across internal teams, including product, finance, legal, marketing, and analytics, to optimize go-to-market strategies, execute plans, and analyze results to inform next steps.
Drive strategic decision-making in a fast-paced, changing environment.
Analyze the economics, value, and opportunity costs of strategic initiatives and their effects on growth, revenue, and business objectives.
Improve forecasting and reporting tools, processes, and methodologies, including automation and scaling.

Benefits

Medical, vision, and dental coverage.
401(k).
Stock purchase.
Company-paid life insurance.
Paid time off, including sick leave, and PTO and/or PPTO usable for vacation, sick leave, holidays, or other purposes.
Parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Walmart-paid Live Better U education benefit for eligible associates, covering tuition, books, and fees for eligible programs.
Annual or quarterly performance bonuses.
Stock may be additional compensation for certain positions.