Group Counselor

BHG Careers • Providence, RI

4d

About The Position

The Group Counselor serves as a primary ambassador for the Intensive Outpatient Program (IOP), representing its mission and values and supporting program operations, growth, and community awareness. The counselor works with clinical teams, case managers, support staff, referral partners, community organizations, and healthcare providers to promote effective care and build referral relationships.

The role includes conducting admissions using ASAM criteria at Level 2.1; reviewing assessments for program eligibility; explaining program requirements to prospective patients; and using motivational strategies to encourage engagement. The counselor develops clinical documentation, including assessments and treatment plans, in coordination with leadership, and provides evidence-based counseling, targeted case management, crisis support, individual counseling, tailored interventions, and transitional support. The counselor delivers curriculum such as the Matrix Model, Seeking Safety, and CBT for at least three hours per day, four days per week.

The counselor supports patient engagement and access to care, maintains accurate and compliant records, communicates attendance information to billing and RCM teams, and complies with applicable laws, regulations, confidentiality requirements, and accrediting standards. The role also involves outreach, professional development and training, and fostering respectful, inclusive relationships with patients and colleagues.

The stated schedule is Monday through Friday, 5:30 a.m. to 1:30 p.m., with a rotating Saturday shift. The position is based in a standard medical office environment and may involve exposure to patients with mental health conditions, infectious diseases, or criminal justice involvement.

Requirements

• A Rhode Island CADC, LCDP, LADC, or LCADC license is stated as required in the posting’s opening requirements.
• The qualifications section lists LPC, LADAC I, LADAC II, LCSW, or LMSW as counselor credentials.
• If not fully licensed, candidates must be enrolled in or willing to begin a formal course of study toward licensure at the date of hire.
• High integrity, efficiency, and self-motivation.
• Excellent verbal and written communication skills.
• Strong customer service and interpersonal skills.
• Ability to manage multiple tasks under pressure.
• Sound judgment and discretion with confidential matters.
• Ability to respond quickly in challenging or crisis situations.
• Knowledge of substance use disorders, treatment planning, and social services.
• Demonstrated ability to support rehabilitation of drug-dependent patients.
• Ability to speak and hear effectively in person and by phone.
• Adequate vision for reading documents and computer screens.
• Ability to perform prolonged sitting, occasional bending, stooping, and stretching, and prolonged computer and keyboard work.

Nice To Haves

• Outreach experience is preferred.

Responsibilities

• Represent the IOP program’s mission and values internally and externally.
• Collaborate with clinical teams, case managers, and support staff to ensure smooth program operations.
• Engage referral partners, community organizations, and healthcare providers to build program awareness.
• Support new processes, program design, and implementation, and provide leadership with input on strategies for visibility and effectiveness.
• Conduct admissions using ASAM criteria at ASAM Level 2.1 and review admission and periodic assessments to confirm eligibility.
• Meet with prospective patients, explain program requirements, and use motivational strategies to encourage engagement.
• Develop assessments and treatment plans with leadership to meet regulatory, billing, and prior authorization standards.
• Communicate with billing and RCM teams regarding patient attendance.
• Provide evidence-based counseling, targeted case management, and crisis support.
• Deliver program curriculum, including the Matrix Model, Seeking Safety, and CBT, for at least three hours per day, four days per week.
• Conduct supportive individual counseling sessions and develop tailored interventions to meet patient needs.
• Promote patient engagement through outreach and collaboration with care teams.
• Assist patients in identifying and seeking treatment for underlying health conditions.
• Provide program orientation, intake, readmission support, and transitional counseling until primary counselor assignment.
• Maintain accurate, complete, and compliant patient documentation and protect confidentiality.
• Follow federal, state, local, organizational, and accrediting body requirements.
• Participate in public relations and community outreach activities to strengthen referral pipelines.
• Achieve assigned annual goals and objectives and demonstrate hope, respect, and compassion in patient and team interactions.
• Foster positive workplace relationships, collaborate effectively, work independently under pressure, manage multiple tasks, and exercise sound judgment with confidential matters.
• Participate in required in-service training and provide in-service training as needed.
• Attend conferences, meetings, and other professional development opportunities.
• Demonstrate commitment to valuing diversity and contributing to an inclusive environment.
• Perform additional duties as assigned.

Benefits

• Generous paid time off, holidays, and personal-needs time.
• Flexible schedules with early-in/early-out hours, no nights, and no Sundays.
• Role-based training and advancement opportunities.
• Choice of three benefits programs, including health, life, vision, and dental insurance.
• Tuition reimbursement.
• 401(k) plan with discretionary match.
• Competitive pay, quarterly bonuses, and incentives for certifications or licenses.
• Discounts on various services and entertainment options.
• Employee Assistance Program and self-care series.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed