Counselor and Support Group Facilitator

YWCA of Greater Harrisburg • Harrisburg, PA

7d

About The Position

The YWCA Greater Harrisburg is seeking a full-time Counselor and Support Group Facilitator. The role provides trauma-informed, empowerment-based emotional support and advocacy to survivors of domestic violence, sexual assault, and related trauma. It offers individual, non-clinical counseling and facilitates support groups for survivors and their non-offending loved ones. The position collaborates with the advocacy team to provide comprehensive, compassionate, and culturally responsive services that promote resilience and recovery.

The position is paid $24 per hour and works 11 a.m.–7 p.m. It involves hotline and crisis support, shelter services, medical and legal accompaniments, community outreach, and travel throughout Dauphin and Perry Counties using a reliable personal vehicle. Mileage is reimbursed. The successful candidate will bring relevant direct-service experience, strong crisis intervention and organizational skills, and a commitment to survivor-centered, trauma-informed care.

Requirements

• Bachelor's degree in Social Work, Psychology, Human Services, or a related field.
• At least two years of relevant counseling or direct-service experience.
• Demonstrated commitment to empowerment-based, survivor-centered, and trauma-informed care.
• Experience providing counseling, advocacy, or other direct human services.
• Knowledge of trauma, victim advocacy, and survivor-centered, trauma-informed practices.
• Strong crisis intervention skills and the ability to remain calm and adaptable under pressure.
• Professional, respectful, and inclusive approach; accountability, self-motivation, and ability to meet goals.
• Excellent organizational, time-management, documentation, and communication skills.
• Familiarity with community resources, legal systems, and law enforcement.
• Computer proficiency and ability to learn new case management software.
• Valid driver's license and reliable personal vehicle for travel throughout Dauphin and Perry Counties.
• Current FBI, Pennsylvania Child Abuse, and Pennsylvania State Police Clearances.

Responsibilities

• Provide trauma-informed, non-clinical support and individual counseling to survivors and their non-offending loved ones.
• Facilitate in-house and community-based support and psychoeducational groups.
• Collaborate with advocacy staff to connect participants with resources, safety planning, and referrals.
• Coordinate the annual support group schedule and maintain confidential client documentation.
• Provide crisis intervention, hotline support, shelter services, and medical and legal accompaniments.
• Serve as an on-call advocate and participate in team meetings, case reviews, and community outreach.
• Support program evaluation and continuous quality improvement initiatives.

Benefits

• Medical, dental, and vision plans
• Employee Assistance Program (EAP)
• Life insurance
• Short- and long-term disability
• Pension retirement plan, with eligibility after two years of service
• 403(b) retirement plan, with contributions available from day one
• Paid time off and sick days
• 11 paid holidays
• Mileage reimbursement

What This Job Offers

• Job Type: Full-time