Group Captives Risk Management Coordinator

Higginbotham • Bossier City, LA

15h

About The Position

The Group Captive Risk Management Coordinator role requires strong organizational skills, the ability to manage multiple priorities in a fast-paced environment, and a proactive approach to task management. The ideal candidate will possess exceptional customer service skills and a positive, professional demeanor, as the role involves regular communication with clients and internal teams.

Requirements

• Ability to Analyze and Solve Problems: Skill in recognizing challenges, exploring options, and implementing effective solutions in a timely manner
• Attention to Detail: A strong focus on completing tasks and projects accurately and thoroughly
• Communication Skills: Capable of expressing ideas clearly in both verbal and written forms and engaging with various audiences
• Timely Task Completion: Ability to finish tasks and projects efficiently, managing resources and priorities effectively
• Team Collaboration: Willingness to work together with others, promoting teamwork and supporting shared goals
• Client Focus: Dedication to understanding and addressing the needs of clients and stakeholders to ensure their satisfaction
• Dependability: Acknowledgment of the importance of being present and punctual.
• Creative Thinking: Openness to suggesting new ideas and methods to improve processes and outcome
• Organizational Skills: Capability to prioritize tasks and manage multiple projects simultaneously
• Adaptability: Willingness to adjust to changing situations and priorities, showing resilience in a dynamic work environment
• Proficient with Microsoft Excel, Word, PowerPoint, and Outlook
• Active Property and Casualty license required (company will help candidate obtain licensure if needed)

Nice To Haves

• 1-2 years of experience in property and casualty servicing preferred
• Bachelor’s Degree preferred
• Applied Epic experience preferred, but knowledge of similar Account Management System (AMS) is acceptable
• Familiarity with Monday.com project management software preferred

Responsibilities

• Reporting claims to the appropriate Third-Party Administrator (TPA) or carrier
• Entering and managing claims within the EPIC system
• Scheduling and coordinating claim review meetings
• Retrieving and analyzing loss run reports
• Distributing loss runs and claim summary reports to clients
• Preparing workbooks and materials for workshops and board meetings
• Updating project tracking tools such as Monday.com and completing internal audits
• Providing administrative and logistical support to the Account Management and Loss Control teams

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Prescription drug coverage
• 401K
• Equity incentive plan
• Multiple supplemental benefits for physical, emotional, and financial wellbeing
• Employee Wellness Program
• Company paid holidays
• PTO

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED