GROUP BILLING REP

BRMS•Folsom, CA

1d•$22 - $25•Onsite

About The Position

The Group Billing Representative is responsible for performing procedures associated with billing, premium distribution, and account reconciliation. This role involves processing invoices, statements, and bills for client accounts, reviewing billing reports, reconciling carrier payments, and ensuring timely mailing of invoices. The representative will also reconcile and reimburse COBRA and Retiree Premiums, monitor third-party billing, and communicate with carriers and account managers to facilitate collections. A key part of the role includes researching and resolving customer account discrepancies, documenting procedures, reporting progress to supervisors, and maintaining organized billing folders. Monthly tasks include reconciling General Ledger accounts and carrier statements, documenting any discrepancies found.

Requirements

Functional understanding of the billing process system.
PC proficiency with Word, Excel (test required), Outlook, Access, and QuickBooks.
Excellent verbal and written communication skills.
Strong math, problem-solving, and analytical skills required.
Must be able to follow directions, work with minimal supervision, and interact with all departments and levels of management.
Must be able to maintain confidentiality.
Ability to prioritize and multi-task.
Professionalism and respect for co-workers at all times.
Ability to read, speak, and write effectively in English.
Ability to interpret documents such as plan documents, memos, letters, and procedure manuals.
Ability to write routine reports, meeting notes, project documentation, and correspondence.
Ability to speak effectively before customers or employees of organization.
Ability to effectively address or resolve customer service issues within guidelines of the position.
Ability to calculate figures and amounts such as discounts, interest, and commissions.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized or non-standardized situations.
Valid, class C license in state working with no adverse driving record.

Nice To Haves

Knowledge of Benefits Industry preferred.

Responsibilities

Process all invoices, statements, and bills for client accounts as assigned.
Review monthly billing reports for accuracy.
Reconcile process and enter carrier payment information.
Ensure that all invoices pursuant to the billing cycle are mailed in accordance with practice guidelines.
Reconcile and Reimburse COBRA and Retiree Premiums to assigned clients.
Monitor all third parties billing, communicate with carriers and Account Representatives or Account Executives to expedite the collection process.
Research, resolve and respond to customer/group account problems and discrepancies in a timely, accurate and professional manner.
Document and maintain all procedures and processes for groups assigned to you.
Report weekly progress or status of regular and special projects to the Supervisor and Manager.
Maintain and organize all monthly group-billing folders.
Reconciliation of General Ledger accounts to be performed on a monthly basis.
All General Ledger discrepancies to be documented and maintained in the appropriate Group Binder.
Complete monthly carrier reconciliations.
Performs other duties and responsibilities as assigned by Management.