Rep, Billing

Spire Inc.•Birmingham, AL

3d•Onsite

About The Position

We are seeking a Billing Associate. This position will be responsible for duties associated with customer billing, meter reading and cycle management.

Requirements

High school diploma or equivalent required.
One or more years of related experience and/or training; or a combination of education and experience providing equivalent knowledge
Ability to demonstrate the core and job category competencies: customer-focused, results-driven, teamwork, communications, adaptability, initiative, problem solving and quality
Knowledge of administrative and clerical procedures and systems
Ability to use general and specialized computer applications to manage data
Ability to read, write and interpret work-related documents
Ability to establish and maintain effective working relationships with contractors, co-workers and supervisors
Ability to carry out detailed instructions and solve problems
Ability to apply basic mathematical concepts and accounting principles to work-related operations
Ability to maintain a high level of accuracy and meet strict deadlines

Responsibilities

Runs and reviews reports for implausible meter readings prior to upload for bill print
Issues re-reads and enters corrected readings in billing system
Performs daily close for billing
Assigns meters to premises
Issues orders for meter changes
Implements routing change program
Handles monthly billing tasks for Market Based Rate customers
Provide back up assistance for incoming customer calls and assists with call volume during lunch schedule rotation and other phone-related duties
The above is representative of the level and kind of duties and responsibilities, which are assigned to this position. As workload or availability of personnel requires, the person performs either temporarily or permanently, other duties that are similar or related.
All other duties assigned