Billing Revenue Research Rep

Landstar•Jacksonville, FL

1d•Remote

About The Position

The Billing Revenue Research Rep is responsible for ensuring timely, accurate billing of freight charges to customers. In this role you will be responsible for researching and correcting problems affecting invoicing. You will interface with our agents and drivers to ensure accurate EDI transmissions that meet billing requirements. You will use your attention to detail and your ability to solve problems to ensure the complex billing is processed with a high degree of accuracy. This role is mostly a remote, work from home role with the occasional need to come into the office. If you are looking for a career with a stable company that offers great benefits and a regular schedule you should consider applying.

Requirements

High school diploma or general education degree (GED)
One year of office experience
Working knowledge of Word, Excel, and Outlook
Good oral and written communication skills
High level of customer service and phone etiquette
Highly detailed person
Excellent organizational skills
Ability to work in a fast-paced environment

Nice To Haves

One year of billing experience
Knowledge of iSeries 400 systems

Responsibilities

Interpret, instruct, and relay customer requirements for all EDI 210 and exception billing to agents and other departments
Research, correct, retransmit EDI for all specialized accounts to meet billing requirements
Audit EDI 210 rejections and communicate results to the field and internal customers such as billing, credit, accounts receivable, and EDI development
Act as EDI business liaison for external customers, accounts receivable, credit, and the EDI development team
Produce daily, weekly, and monthly reports
Create, document, and audit specialized billing needs for internal and external customers.
Verify email addresses for all email invoicing customers
Navigate and understand external customers websites thoroughly
Audit invoices