Group Benefits Specialist

Keystone Agency Partners LLC • Tamarac, FL

1d • Onsite

About The Position

We are seeking a detail-oriented, customer-focused Group Benefits Specialist to join our Employee Benefits team. This role provides critical support to our Account Executives and serves as an important point of contact for clients, helping deliver exceptional service throughout the employee benefits lifecycle. If you are looking to build a career in the insurance industry, this position offers the opportunity to develop your knowledge through hands-on training, mentorship, and professional growth. The ideal candidate is organized, eager to learn, and committed to providing outstanding client service.

Requirements

• Active Florida 2-15 Life and Health Insurance License required, or the ability to obtain within 90 days of hire.
• Strong proficiency with Microsoft Office Suite (Excel, Word, Outlook, and PowerPoint).
• Excellent verbal and written communication skills.
• Strong organizational skills with exceptional attention to detail.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Professional, dependable, and committed to delivering outstanding customer service.
• Ability to pass a criminal background check, as permitted by law.

Nice To Haves

• Associate’s or Bachelor's degree in Communications, Marketing, Human Resources, or a related field is preferred.
• Previous experience in employee benefits, insurance, customer service, or an administrative support role preferred.
• Experience with Employee Navigator or other benefits administration platforms preferred.
• Bilingual in English and Spanish a plus.

Responsibilities

• Provide exceptional service by responding to client inquiries and assisting with day-to-day service requests
• Support Account Executives with client communications, issue resolution, and ongoing account management.
• Develop positive working relationships with clients, insurance carriers, and internal team members.
• Assist with employee benefit plan renewals, including gathering information, preparing documentation, and coordinating renewal activities.
• Assist in preparing and maintaining benefit proposals, presentations, and marketing materials.
• Support the implementation of new business and employee benefit plan changes.
• Assist with enrollment activities and benefits administration as needed.
• Maintain accurate client records and documentation within the agency management system.
• Enter, update, and audit client data using Microsoft Excel and other software platforms.
• Ensure files are complete, organized, and compliant with agency standards.
• Perform other duties as requested by management.

Benefits

• Competitive Salary
• Health Insurance Plans (PPO, HSA, Copay Options)
• Dental Insurance
• Vision Insurance
• Company Paid Disability Insurance
• Supplemental Insurance including Critical Illness, Accident, Legal, Pet Insurance
• 401(k) with Safe Harbor Match
• Paid Time Off
• Paid Holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree