Group Administration Specialist

Armed Forces Benefits Assoc.•Lincoln, NE

6d•Hybrid

About The Position

The Armed Forces Benefit Association (AFBA) and 5Star Life Insurance Company are seeking a Group Administration Specialist to manage a book of business, providing daily administration and maintenance of voluntary group insurance accounts with a particular focus on billing and reconciliation of employee life insurance premiums. AFBA was founded in 1947 to provide military members with a death benefit and continues its mission to serve those who serve, including active duty, National Guard, and first responders. 5Star Life Insurance Company also serves military and first responder families and the employees who keep communities running. The company offers a flexible hybrid work environment with 3 days in the office and up to 2 days remote each week. This position is located in Lincoln, NE.

Requirements

Understanding of basic accounting principles, required.
Bachelor’s Degree (strong preference for accounting or finance) or equivalent experience in financial related industry a plus
Previous premium and reconciliation experience or subsequent accounting classes, preferred

Responsibilities

Assume ownership of all daily activities on assigned group accounts, ensuring effective and efficient account management.
Monitor, audit, and adjust group account billing for accuracy and timeliness.
Reconcile and post incoming premium remittances accurately.
Coordinate and communicate with necessary parties to maintain up-to-date account statuses and resolve billing discrepancies.
Maintain accurate records of all premium activities, manage group payment histories, and provide regular summary reports on challenges and service improvements.
Assist with customer calls and inquiries, draft correspondence, and proactively build service improvements to enhance customer relations.