Group Administration Specialist

Armed Forces Benefits Assoc. • Lincoln, NE

12d • $48,000 - $50,000 • Hybrid

About The Position

This role of Case Manager will manage a book of business, providing daily administration and maintenance of voluntary group insurance accounts with particular focus on billing and reconciliation of employee life insurance premiums.

Requirements

• Understanding of basic accounting principles, required.

Nice To Haves

• Bachelor’s Degree (strong preference for accounting or finance) or equivalent experience in financial related industry a plus
• Previous premium and reconciliation experience or subsequent accounting classes, preferred

Responsibilities

• Manage and Oversee Group Accounts: Assume ownership of all daily activities on assigned group accounts, ensuring effective and efficient account management.
• Billing and Reconciliation: Monitor, audit, and adjust group account billing for accuracy and timeliness. Reconcile and post incoming premium remittances accurately.
• Communication and Coordination: Coordinate and communicate with necessary parties to maintain up-to-date account statuses and resolve billing discrepancies.
• Record Maintenance and Reporting: Maintain accurate records of all premium activities, manage group payment histories, and provide regular summary reports on challenges and service improvements.
• Customer Support and Problem Solving: Assist with customer calls and inquiries, draft correspondence, and proactively build service improvements to enhance customer relations.

Benefits

• health insurance (medical, dental, and vision)
• flexible spending accounts (medical and dependent care)
• 401k plan with generous employer match
• paid time off
• paid holidays (12)
• life insurance
• short- and long-term disability insurance
• employee assistance program
• professional development & tuition reimbursement
• career growth opportunities
• on-site gym and locker rooms (Alexandria, VA office only)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree