Group Administration Assistant - Group Admin

EquitableWaterloo, ON
CA$18 - CA$28Hybrid

About The Position

At Equitable, we believe work should be a place where you feel supported, inspired, and empowered to grow. In our caring and collaborative environment, your curiosity is encouraged, your passion is recognized, and your contributions truly matter. Together, we create meaningful impact, for our clients, our communities, and each other. The Opportunity: At Equitable, we believe great things happen when we work together. We’re a Canadian mutual company driven by purpose - putting people first and helping Canadians protect today and prepare for tomorrow. If you’re passionate about making a difference and growing your career in an inclusive and collaborative environment, we’d love to hear from you. Our culture is built on care, passion and curiosity. We put people above all else, strive to be our best and welcome new ideas to deliver positive outcomes. In this role, you will support the efficient operation of the Group Administration function by managing incoming transactions, preparing communications, maintaining records, and coordinating the distribution of materials. You will play an important role in ensuring accurate, timely service for internal teams and external clients. Join one of the region’s top employers and be part of something that truly makes a difference

Requirements

  • Strong verbal and written communication skills
  • Excellent organizational, multitasking, and prioritization abilities
  • High attention to detail with a focus on accuracy
  • Ability to manage multiple tasks in a fast-paced environment
  • Proficiency in Microsoft Office and ability to learn new systems and applications

Responsibilities

  • Provide general administrative support to the team as required such as processing plan member applications, beneficiary updates, and plan member change forms
  • Process high-volume (mass) plan member updates, including salary adjustments, occupation changes, and beneficiary updates
  • Perform weekly reporting processing ensuring data accuracy and system integrity
  • Identify and escalate discrepancies, errors, or missing information as needed
  • Provide general administrative support to the team as required

Benefits

  • Career Growth: Regular learning sessions and development opportunities
  • Total Rewards: Allowance provided in place of vacation pay and benefits
  • Flexibility: Healthy work-life balance with employee wellness always top of mind, complemented by a “dress for your day” approach
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