Group Account Director, New York
About The Position
The role of the Group Account Director is to oversee and provide direction to our client teams, in all aspects of activity, from upholding day to day process, to working with our Account Directors & Managers to ensure quality output is consistently delivered. You will hold and maintain relationships with our clients to encourage satisfaction and retention, as well as identifying and selling in opportunities for account growth. The role blends internal team management skills to develop individuals and teams for success, and external client management to build Coolr’s relationships and reputation.
Requirements
- Social First Agency experience in a senior leadership role (Group Account Director or above)
- Commercially minded, with experience managing profitability and identifying growth opportunities
- Strong strategic acumen across account planning, brand strategy, and creative storytelling
- Equipped with an extensive and credible knowledge of the industry and the latest trends.
- Approachable and be proactive with your mentorship of more junior members of the team.
- Builds strong, transparent relationships with senior clients and agency partners
- Comfortable working in fast-paced, high-volume agency environments
- Passionate in your commitment to quality output and able to flex with business needs
Responsibilities
- Keeping up to date with all client account activities, to ensure efficient processes are followed, and quality output is consistently delivered.
- Managing Account Directors/Managers to allow them to feel supported, with the tools and information they need to successfully execute their roles.
- Acting as a mentor for more junior members of the team, leading by example and imparting advice when needed.
- Working with Account Directors to ensure monthly and quarterly reporting is thorough and accurate
- Building and maintaining of relationships with our senior clients
- Identifying growth opportunities for client accounts
- Being responsible for efficient and sustainable resourcing on client accounts.
- Consistently looking for opportunities for the improving of efficiency in process.
- Being ultimately responsible for budget management and have a detailed overview of all commercial activities on accounts.
- Being an integral part of new business and pitch activities.
Benefits
- Competitive salary reflective of your experience and aligned with our internal salary bands.
- Flexible Hybrid working. We work 3 days in the office and 2 from home
- Enjoy 20 days of paid time off (PTO), in addition to all U.S. Federal Holidays.
- Birthday Day off – an extra day to celebrate your big day
- Wellbeing day off — one additional day off plus a $50 voucher to support your wellbeing.
- Private Healthcare cover, Tech scheme + more
- Coolr weekly socials - we get together every week to connect as a team
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
