Group Account Director

CHEIL USA•Plano, TX

5d•Hybrid

About The Position

Cheil Dallas is looking for a Group Account Director with a strong aptitude for cutting edge technology (including AI). This senior leadership role requires demonstrable experience managing complex integrated campaigns including CRM, retail signage, experiential, and influencer projects. The Group Account Director serves as the business lead for multiple assigned business verticals. They proactively seek out opportunities to partner with agency leadership, expand the business portfolio, and actively contribute to building the positive culture of Cheil. This role requires believing that the job is to imagine the future of the client’s business and of Cheil as an agency, always three steps ahead.

Requirements

Bachelor’s Degree in advertising, marketing, strategic communication or a related field.
15+ years integrated advertising agency experience or combination of agency and in-house preferred.
10+ years supervisory experience and 5+ years as the leader of client business.
Be a north star to cross-functional teams within the agency, serving as a trusted advisor to talk through challenges, pressure-test ideas, and help push the work forward.
A proven track record of solid client partnership, exemplary team leadership, and world-class output.
A great communicator (written and oral) and an excellent presenter that fully commands a room.
Experience managing complex integrated campaigns from strategy through execution including CRM, retail signage, experiential, influencer/high-profile talent projects, 3rd party research and production.
Passionate about cutting edge technology (including AI) and has a track record of testing new solutions for client deliverables and internal needs.
A great listener, able to turn information into action.
Organized and detailed.
Well-versed in Microsoft Office Suite.
Passionate about mentoring and training an industry leading team.
Able to work in a hybrid office environment with 2 days (Tuesdays & Thursdays) minimum in-office and Monday, Wednesday, and Friday optional remote.
Flexibility is needed when meetings and project demands require more in-office days.
Able to travel to meet business needs (approx.15-20%).

Nice To Haves

A great listener and intuitive.
Resourceful and inquisitive.
Entrepreneurial spirit and the desire to build and lead.
Great people skills and the natural ability to maintain a positive outlook, even when faced with challenging circumstances or high-pressure assignments.
Builds relationships far and wide, both internally and externally to see the business from all sides and use them to create momentum and drive clarity during times of ambiguity.
Knows how to fix problems and navigate the road ahead to circumvent potential issues.
Experienced and passionate about defining brand strategy and translating that to outstanding integrated marketing plans and creative work that drives results.
Can-do attitude, bringing a sense of calm and optimism to the client and team.

Responsibilities

Serves as the business lead for multiple assigned business verticals.
Proactively seeks out opportunities to partner with agency leadership, expand the business portfolio, and actively contribute to building the positive culture of Cheil.
Provides strategic leadership and road-map for the business that integrates all disciplines, including strategy, creative, media, production and analytics.
Commands complete ownership and accountability for assigned lines of business and relationships with clients and agency team at all levels.
Encourages a positive, professional environment that supports the clients, management, teammates and the work.
Sets a standard of excellence through coaching and mentorship that develops strong, motivated internal teams.
Identifies opportunities and grows billings within assigned lines of business.
Spots challenges in the distance and knows when to bring in agency leadership and offer solutions to help them troubleshoot.
Positively leads and fosters a spirit of healthy debate and dialog in service of the work.
Demonstrates a deep understanding of relevant categories, competitors and emerging media that may inform the work.
Builds strong relationships with senior clients, having the ability to have tough conversations.
Seeks opportunities to deliver break-through work.
Demonstrates strong supervisory, delegation, and escalation skills.
Builds relationships with senior clients ensuring the health of the account is strong.
Provides leadership to integrated teams internally to ensure pitched concepts and HQ adaptations become great executions out in the world.
Manages multi-disciplinary team ensuring all team members are entrusted with work appropriate for their experience level, and that the team remains challenged and engaged.
Provides ongoing guidance to the internal team to ensure production processes and needs (budgets, timely approvals) are clear; paves the way for easy approvals and decisions that lead to the best possible output.
Mentors a team of direct reports, working together to set goals, training them to ensure best practices are followed and managing the annual review process.
Ensures successful financial operations across assigned lines of business adhering to the Scope of Work.
Manages project plans that can be accurately tracked against and that set the team up for success.
Establishes processes and best practices to ensure the account is as efficient and profitable as possible.
Maintains ongoing knowledge of how work is progressing against projections and billing holistically.
Understands production bidding and is able to navigate complex conversations regarding production costs/trade-offs and overarching campaign budgets.
Is highly respected by all agency departments, inspiring and encouraging innovative thinking and solutions.
Actively participates in internal management and training of agency personnel.
Builds trusted relationships with agency leadership, identifying opportunities to impact agency culture and operations and ensure learnings are shared with the internal team.
Assists with new business pitches.
Stays informed and shares industry and cultural trends and technological advances that may help inform the work.
Leads conflict resolution and implements solutions both internally and externally.
Becomes a trusted right hand to the Executive Director of Account Services and helps champion leadership efforts.