Groundskeeper - The Paddock at Grandview

Bedrock Property Management•Nashville, TN

About The Position

As a Groundskeeper/Housekeeper at The Paddock at Grandview, you are responsible for maintaining the cleanliness, appearance, and overall condition of the apartment community, indoors and outdoors. This role helps create a positive first impression and ensures residents have a clean, safe, and welcoming environment. The position involves maintaining grounds and common areas, cleaning vacant apartments, assisting the Service Team as needed, and addressing landscaping and snow or ice removal issues. The role requires attention to detail, customer service, effective communication, organization, and the ability to work both indoors and outdoors. Travel may be required up to 10% of the time. Bedrock Property Management describes its purpose as providing genuine care and standards of excellence for residents, guests, and clients, and emphasizes collaboration, ownership, continual growth, and clear and kind communication.

Requirements

  • Exceptional verbal and written communication skills.
  • Strong organizational skills and the ability to manage multiple priorities, tasks, and deadlines.
  • A commitment to excellence and exemplary customer service.
  • Ability to use computers and other technological devices to access email and company software.
  • Ability to respond to issues outside the normal work schedule when required.
  • Ability to travel up to 10% of the time.
  • Ability to frequently sit, stand, and walk; regularly talk or hear; and frequently use hands or fingers to handle or feel objects, tools, or controls.
  • Ability to occasionally climb or balance, stoop, kneel, crouch, or crawl, and lift or move up to 75 pounds.
  • Vision abilities including close, distance, and peripheral vision and the ability to adjust focus.
  • Ability to work in a usually moderate-to-high noise level and withstand seasonal outdoor cold and heat.

Nice To Haves

  • One year of multifamily property management experience.
  • Previous Groundskeeper or Housekeeper experience.
  • Landscaping experience or experience in a related field.
  • Previous experience working with a team to achieve success.

Responsibilities

  • Provide exemplary customer service to residents, proactively solving issues and creating a warm, welcoming environment.
  • Maintain the physical condition and cleanliness of the property, including grounds, parking lots, buildings, and common areas.
  • Pick up debris and remove other objects from the property.
  • Clean vacant apartments and maintain vacant apartment homes and models so they are ready for move-in.
  • Assist the Service Team with service requests as needed.
  • Address landscaping and snow or ice removal issues.
  • Use hand tools and power tools to participate in property upkeep.
  • Respond to issues outside the normal work schedule when required.
  • Respond to work orders professionally and promptly.
  • Communicate effectively with residents and coworkers, including in difficult situations.
  • Use computers and other technological devices to access email and company software.
  • Meet assigned task deadlines and follow company policies and procedures.
  • Perform other duties as assigned.
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