groundskeeper/camphost

Guest Services, Inc.•Boulder City, NV

10d•Onsite

About The Position

The Campground Host is the first point of contact for visitors, greeting and assisting them, answering questions, and explaining applicable regulations. The role includes light campground maintenance, cleaning campsites between guests, tracking site occupancy, assisting with reservations, and communicating visitor complaints, safety concerns, and urgent maintenance needs to staff. Hosts also provide information about nearby services and activities, ensure generators are shut down by 8 PM, and address quiet-time issues. Work is performed mostly outdoors in hot, cold, wet, humid, and windy conditions, with substantial exposure to mosquitoes, flies, and other insects. Walking or bicycling is required, and physical presence at the job site is essential. The host is expected to work most weekends and holidays during their term.

Requirements

Partial high school education.
Strong customer service abilities and a proactive approach to assisting customers and coworkers.
Ability to recognize problems and communicate them to management.
Ability to move about on foot frequently and to bend, lift, carry, reach, and extend arms and hands above shoulder height frequently.
Interpersonal skills and experience working with a wide range of customers.
Ability to read and write work-related documents in English.
Ability to understand and clearly communicate speech in English with customers and coworkers.
Physical presence at the job site to perform the duties.

Nice To Haves

High school diploma or GED equivalent preferred.

Responsibilities

Greet and assist visitors, answer questions, and explain applicable regulations.
Perform light campground maintenance, including litter pickup, sweeping, and restocking restroom supplies.
Clean campsites after each checkout and before the next check-in by raking campsite pads, washing tables, cleaning fire rings, and reporting damage.
Track occupied and vacant campsites.
Assist staff with the camper reservation process.
Keep written reports of complaints or criticism about park facilities, situations affecting visitor health and safety, and maintenance items needing immediate attention.
Set a good example by maintaining a tidy assigned campsite and following campground rules and regulations.
Provide visitors with information about tour boats, store hours, bicycle rentals, canoe and kayak rentals, and trails.
Check that campground generators are shut down by 8 PM.
Address quiet-time issues as needed.
Perform other duties and projects as assigned.