Ground Service Equipment Shop Supervisor

KF Aerospace•Kelowna, BC

32d

About The Position

We’re all about the craft. KF Aerospace is proud to deliver innovative aircraft services for corporate, commercial, and military customers worldwide. Launched in 1970 out of British Columbia’s beautiful city of Kelowna, KF has grown to specialize in a wide range of aviation services including maintenance and modifications, cargo operations, military pilot training and aircraft leasing. With facilities across Canada, KF is home to over 1,200 highly skilled individuals. Our passion for our craft fuels every project we touch. JOB OVERVIEW The Ground Equipment Services Shop Supervisor reports to the Manager, Ground Assets and Facilities and is responsible for leading and supporting the Ground Service Equipment Shop team that maintains company ground service equipment across Canada. The main responsibilities of the Supervisor includes ensuring employee maximum productivity, employee development, acting as the communication link between internal customers and locations, determining the sequence of operations to be performed as well as scheduling, prioritizing, maintaining quality levels and ensuring effective cost control monitoring.

Requirements

Grade 12 diploma
Valid drivers license
Mechanically inclined – certified auto mechanic preferred
Minimum three years related supervisory experience (Supervising specifically in a Shop environment preferred)
Completion of Leadership & Management training or willingness to complete
Solid knowledge of KF Health & Safety Policies & Procedures
Proficient in MS Office Suite; Proficient in M3 an asset
Solid analytical and problem-solving skills
Ability to see the big picture while maintaining high level of accuracy
Ability to handle conflict with strong interpersonal communication and relationship building skills
Must be a motivated self-starter with strong initiative, positive attitude and strong work ethic
Demonstrated customer orientation
Demonstrated organizational, time management skills and attention to detail
Able to work effectively independently and as part of a team
Must be physically fit (ie: lifting, standing, reaching, climbing step ladders)
Restricted Area Identification Card (Red Pass / RAIC) certification required (completed in-house post-hire; requires background check)

Nice To Haves

Experience with equipment operation (forklift, etc.) preferred
General understanding of Transport Canada regulations as applicable is an asset

Responsibilities

Supervisor for employees in the roles of Ground Service Equipment Shop mechanics and Ramp Services Tech
Maintains clear oversight of mechanics at Vancouver airport (YVR) and support of Hamilton airport (YHM) facilities
Providing coaching and feedback to employees, addressing employee performance issues, and conducting performance appraisals
Keeps sightlines on equipment at other locations throughout Canada and liaise with contract mechanics
Coordinating and allocating staff between tasks and locations for repairs to optimize efficiency
Support the standardization of procedures and asset placement and control across company
Ensure accurate use of CMMS (Limble) management system for asset management and employee task division
Creating, maintaining and approving staff schedule; ensuring accurate use of timecards and project numbers
Creates and maintains a positive work environment
Ensures safe work practices and safe work conditions
Participating in selection process for new employees
Supports employees in conflict resolution
Supports employees in effective team interaction and personal growth
Ongoing support of staff and continuous learning/training of new procedures
Ensure all required training is completed and up to date
Sourcing equipment and quotes and setting out a clean business plan
Doing business cases for end-of-life planning and purchasing replacement equipment
Completes and documents staff schedules and time sheets; ensures accurate and appropriate project coding is applied to all hours worked
Responsible for overall maintenance of equipment through supervision of Ground Service Equipment mechanics and contractors
Responsible to prioritize equipment maintenance requirements and compliance
Maintaining parts and shops supplies for all locations
Coordinating and allocating staff between jobs to optimize efficiency
Auditing the quality of work performed
Organizes information and communicates clearly
Sets a positive example for team employees in providing professional, efficient customer service and troubleshooting and maintaining a calm and professional approach in urgent situations
Making recommendations to the manager and generating alternatives; ensuring operational risks are clearly communicated
Receiving and actioning customer feedback on the quality and efficiency of facilities services provided and researching to improve deficiencies