Ground Service Supervisor

dnata • Dallas, TX

6d • Onsite

About The Position

dnata is a global air and travel services provider connecting people with possibilities and opportunities across 130+ airports in 34 countries through ground handling, cargo, travel, and catering & retail services. Our purpose is to deliver on the promises our customers make. We are powered by a bold vision to be the world’s most admired air and travel services provider. At dnata, we foster diversity, nurture ambition, and celebrate achievement. dnata USA keeps 27 of the country’s major airports connected, handling significant amounts of cargo, passengers, and flights annually. The work completed on the ground is crucial to keeping the country in the air. As a dnata Ground Service Agent Supervisor, you have an essential role of continuously optimizing and aligning operational efficiencies to promote a successful and productive workforce. You will supervise a team of agents that will guide, load, and unload aircraft in a safe and timely manner.

Requirements

• Must be physically able to perform the essential functions of the job, including but not limited to standing, lifting, bending, stooping, walking, crawling, pushing, and pulling for extended periods of time.
• Push, pull, lift, and load up to 70 pounds (32 kg) on a regular basis.
• Ascend/descend the jet-way stairs while carrying baggage.
• Ability to read and interpret aircraft load sheets, check baggage tags, and cargo labels.
• Ability to understand and react to verbal and visual commands and safety warnings, with and without the assistance of sight or visual aids.
• Work outside in all types of weather and around jet and machinery noises
• Possess/maintain a valid state driver's license and other FAA/Airport required identification/seals or authorizations.
• Must be able to pass SIDA airport and training tests.
• Possess a high school diploma or GED equivalent.
• Possess basic computer literacy.
• 1-2 years Ground Service Agent and or Supervisory experience

Responsibilities

• Supervise a team of 5 to 10 agents responsible for the loading and unloading of aircraft.
• Guiding inbound/outbound airplanes to and from the gate
• Lifting, loading, unloading, and transporting passenger bags and cargo to/from aircraft, bag carts, dollies, and conveyor belts
• Driving and/or operating ground support equipment, such as tow tractors, tow bars, belt loaders, container loaders, baggage tugs and more.
• Maintaining safety and security on the ramp and practicing all safety policies and procedures
• Communicating efficiently with ground personnel and flight crews
• Maintaining an understanding of and following all applicable federal, state, airport, and company regulations, policies, and procedures
• Working with other departments to ensure on-time performance of flights.
• Performing other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED