Ground Network Service Agent 10am-7pm

Expeditors•Melrose Park, IL

11h•Onsite

About The Position

Company Description We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our Mission We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

Requirements

Expertise in warehouse management system used in facility & supporting technology
Solid written and verbal communication skills
GDP (Goods Distribution Practice) Trained

Responsibilities

Allocate workloads within the department.
Make sure department deadlines are being met in a timely manner.
Contribute to the effective weekly department meetings with team.
Review department goals and business plan periodically with team to ensure buy-in and accountability.
Assist the Regional Manager in establishing all staffing requirements and scheduling to support Ground Network Services operations.
Assist in developing and implementing best practices for load utilization and cargo integrity.
Assist the warehouse manager in developing and implementing cargo sort operating plans and work instructions, including dock plans for door schedules and sequencing, staging and segregation, door load assignments, and processing times as necessary.
Make sure the warehouse receives all required documentation including load manifests and bills of lading.
Assist in managing trailer inventories, yard services, security, and access to facilitate the sortation operations.
Monitor OS&D shipments.
Support documentation as needed, including processing consolidations in e.tms Export and Import and monitoring workflows.
Work with the team on meeting KPI standards, as per the company’s procedures.
Identifying potential capacity constraints in the scheduled network.
Assist in enacting contingencies to expand ad hoc capacity as needed, and arranging reroutes and additional trucks as necessary.
Ensure service provider equipment is in place at regional branches to facilitate operations.