Ground Service Agent

SFO•CA-San Francisco, CA

2d•Onsite

About The Position

dnata is one of the world’s largest air services providers. Established in 1959, the company ensures the aviation industry operates smoothly and efficiently in 129 airports. Offering ground handling, cargo, travel, and flight catering services in 35 countries across six continents, dnata is a trusted partner for over 300 airline customers around the world. Each day, the company handles over 1,900 flights, moves over 8,500 tons of cargo, books over 16,000 hotel stays, and uplifts over 320,000 meals. As a Ground Service Agent, you’ll play an essential role in keeping flights safe, on time, and efficient while learning multiple aspects of airport operations through cross-training opportunities that can launch a long-term career in aviation.

Requirements

A valid state driver’s license and the ability to obtain FAA/Airport-required authorizations.
The ability to pass SIDA airport clearance and all required training tests.
A high school diploma or GED equivalent.
Basic computer literacy and a willingness to learn new systems and equipment.
Reliability, teamwork, and a desire to take on new challenges while building your future in aviation.

Responsibilities

Guide inbound and outbound airplanes to and from gates.
Lift, load, unload, and transport passenger bags and cargo to and from aircraft, carts, dollies, and conveyors.
Drive and/or operate ground support equipment such as tow tractors, belt loaders, and baggage tugs.
Maintain safety and security on the ramp by following dnata’s award-winning safety procedures.
Communicate efficiently with ground personnel and flight crews.
Work collaboratively with other departments.
Follow all federal, state, airport, and company regulations and procedures.
Perform other duties as assigned, including opportunities to cross-train in related functions (e.g., cabin cleaning, cargo handling, or passenger services).
Engage in physical activity, including standing, lifting, bending, stooping, pushing, and pulling, for extended periods of time.
Safely handle up to 70 pounds regularly and ascend/descend jetway stairs while carrying baggage.
Work outdoors in all types of weather and around active aircraft and machinery.