Ground HR Generalist

Alliance Ground International•Phoenix, AZ

11d

About The Position

The Human Resources Generalist manages all human resource functions for an assigned location, including recruitment, new-hire processing, benefits enrollment, and workers’ compensation. The role serves as the main employee contact for employment-related issues at the station and makes hiring decisions for the station. It also supports staffing and retention efforts, maintains personnel records, and ensures compliance with applicable legal and reporting requirements. The position may assist with administrative duties such as payroll, accounts receivable, accounts payable, and operational reports when not performing critical HR functions. AGI operates 24 hours a day, seven days a week, and requires employees to work flexible schedules that may be adjusted to meet operational demands, including flight delays or cancellations. Weekend and holiday work is required. The role requires sitting and/or standing for extended periods, occasionally lifting or moving up to 25 pounds, and using close vision and the ability to adjust focus. Applicants must be able to pass a drug screen and obtain airport security clearance, including extensive employment, criminal-record, and residence background checks.

Requirements

Be at least 18 years old.
Have an associate degree or equivalent from a two-year college or technical school, or two years of related experience and/or training.
Demonstrate strong communication skills for professional interaction with team members and customers.
Maintain knowledge of legal requirements and government reporting regulations and ensure policies, procedures, and reporting comply.
Be proficient with MS Word, PowerPoint, Excel, and Outlook.
Pass a drug screen and obtain airport security clearance, including extensive employment, criminal-record, and residence background checks.
Be able to work flexible schedules, including weekends (Friday, Saturday, and Sunday) and holidays.
Adhere to company attendance policies.
Sit and/or stand for extended periods.
Occasionally lift and/or move up to 25 pounds.
Use close vision and be able to adjust focus.

Responsibilities

Maintain knowledge of legal requirements and government reporting regulations affecting HR functions, and ensure policies, procedures, and reporting comply.
Make hiring decisions for assigned stations.
Build and maintain recruiting networks with community colleges, aviation academies, high schools, student employment offices, state employment services, and other public agencies.
Plan and conduct new-employee orientation to foster a positive attitude toward company goals.
Maintain records of benefits participation, personnel transactions, and employee statistics for government reporting.
Respond to inquiries about policies, procedures, and programs.
Develop recruitment strategies with the station manager to achieve required staffing levels.
Present to potential applicants at career expos, job fairs, and other venues.
Interview and select qualified applicants and manage background verification and new-hire orientation to promote a positive experience.
Conduct wage and benefits surveys; research local regulatory requirements concerning wages and benefits and provide economic data for cities in the assigned region.
Engage with employee groups to identify issues affecting recruitment and retention.
Maintain local personnel files and routinely audit records for local and regulatory compliance.
Serve as an authorized AGI signatory and manage badging applications for new hires and current staff; act as the primary contact for airport badging offices and regulatory agencies such as Customs and Border Protection.
Assist with administrative duties, including payroll, accounts receivable, accounts payable, and labor, out-of-scope billing, de-icing, and airline compliance reports when not performing critical HR functions.
Follow workplace health, wellbeing, safety, and security responsibilities, report hazards and incidents, comply with company policies and procedures, and attend required training.