Groomer

Petco Animal Supplies Stores • Columbus, OH

11d • Onsite

About The Position

The Pet Stylist provides professional grooming services to customers’ pets, ensuring each animal receives exceptional care and leaves looking and feeling its best. The role includes bathing, drying, brushing, haircuts and styling, nail trimming, ear cleaning, and gland cleaning. The Pet Stylist prioritizes pets’ safety, comfort, and well-being while delivering high-quality customer service to pet parents. The position may also involve additional tasks assigned by the Grooming Salon Leader, Solutions Manager, or Store General Manager.

Working under moderate to limited supervision, the Pet Stylist follows pet parents’ instructions, breed standards, and company policies. They assess each pet’s individual needs, communicate with pet parents, provide grooming and at-home-care recommendations, and maintain a clean and safe salon. The role may include training and supporting entry-level trainees when a Grooming Salon Leader is absent.

Most duties take place indoors in the grooming salon. The job involves direct contact with pets and pet parents, and the environment may be noisy and wet. The role requires bending, kneeling, lifting up to 30 pounds as necessary, and standing for extended periods. Some cleaning and maintenance tasks may require working at heights with a two-step ladder or other support tools.

Requirements

• Successful completion of Petco’s Pet Stylist Apprentice program, or previous experience as a professional groomer and/or completion of a technical grooming training program.
• Ability to use grooming skills and knowledge to solve routine to moderately complex problems, with guidance when necessary.
• Results-driven approach and commitment to productivity, performance, and ownership of the role.
• Strong attention to detail and ability to execute grooming services accurately to high standards.
• Genuine passion for animals and desire to continue a career in pet grooming.
• Expert knowledge of dog breeds, grooming requirements, common health issues, and behaviors.
• High proficiency in breed-specific cuts, styling techniques, and grooming standards.
• Strong verbal and written communication skills for interactions with pet parents and grooming team members.
• Ability to handle pets of all sizes and temperaments with care and empathy.
• Availability to work weekends, evenings, and holidays as required by the Pet Care Center’s grooming schedule.
• Ability to bend, kneel, lift up to 30 pounds as necessary, and stand for long periods.
• Ability to work in a noisy and wet grooming environment and potentially use a two-step ladder or other support tools for assigned cleaning and maintenance duties.

Nice To Haves

• High school diploma or GED preferred.

Responsibilities

• Perform professional grooming services, including bathing, drying, brushing, haircuts and styling, nail trimming, ear cleaning, and gland cleaning, according to pet parents’ instructions, breed standards, and company policies.
• Operate and maintain grooming instruments such as clippers, blades, shears, brushes, and dryers.
• Prioritize animal safety and well-being; monitor pets for signs of discomfort, illness, or injury and promptly report concerns to pet owners and store management.
• Evaluate each pet’s needs, including coat type, skin conditions, and temperament.
• Interact professionally with pet parents, provide customer service, answer grooming-related questions, offer recommendations, and resolve concerns in a timely manner.
• Educate pet parents and provide customized recommendations about grooming maintenance, at-home care practices, and products.
• Maintain a clean and safe grooming area and salon; disinfect and sanitize tools and equipment and complete daily and weekly cleaning duties in accordance with hygiene and sanitation policies.
• Complete other salon cleaning and maintenance tasks as assigned, including cleaning air filters, vents, and drains.
• Apply Petco grooming policies, standards, and guidelines to maintain safety, quality, and consistency in grooming activities and salon operations.
• Train, support, and supervise entry-level trainees when a Grooming Salon Leader is absent.
• Complete additional tasks as assigned by the Grooming Salon Leader, Solutions Manager, or Store General Manager.

Benefits

• Competitive base pay
• Medical, dental, vision, and other benefits
• 401(k)
• Paid time off
• Petco discounts
• Grooming supplies and equipment provided
• Career development and growth opportunities, including Grooming Salon Leader, Grooming Mentor, and Grooming Instructor roles

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED