Groomer

Petco Animal Supplies Stores • Jeffersonville, IN

10d • Onsite

About The Position

The Pet Stylist provides professional grooming services to customers’ pets, ensuring each receives exceptional care and leaves looking and feeling their best. The role involves expert-level bathing, drying, brushing, haircuts and styling, nail trimming, ear cleaning, and gland cleaning. The Pet Stylist prioritizes each pet’s safety, comfort, and well-being while delivering high-quality customer service to pet parents. The position may also include additional tasks assigned by the Grooming Salon Leader, Solutions Manager, or Store General Manager. It offers an opportunity for experienced groomers to develop their expertise and productivity, with potential career paths such as Grooming Salon Leader, Grooming Mentor, and Grooming Instructor.

Most duties take place indoors in the grooming salon. The role involves frequent direct contact with pet parents and dogs, as well as collaboration with salon partners. The environment may be noisy and wet. Physical activities include bending, kneeling, standing for extended periods, and lifting up to 30 pounds as necessary. The role may also involve working at heights using a two-step ladder or other support tools for cleaning and maintenance.

Requirements

• Successful completion of Petco’s Pet Stylist Apprentice program, or previous professional grooming experience and/or completion of a technical grooming training program.
• High school diploma or GED preferred.
• Use grooming skills and knowledge to exercise independent judgment and solve routine to moderately complex problems, with guidance when necessary.
• Results-driven, with commitment to productivity, performance, and ownership of the role.
• Strong attention to detail and ability to execute grooming services accurately to high standards.
• Genuine passion for animals and desire to pursue a career in pet grooming.
• Expert knowledge of dog breeds, grooming requirements, common health issues, and behaviors.
• High proficiency in breed-specific cuts, styling techniques, and grooming standards.
• Strong verbal and written communication skills for interacting with pet parents and grooming team members.
• Ability to handle pets of all sizes and temperaments with care and empathy.
• Availability to work weekends, evenings, and holidays as required by the Pet Care Center’s grooming schedule.
• Ability to bend, kneel, lift up to 30 pounds as necessary, and stand for long periods.
• May need to work at heights using a two-step ladder or other support tools for cleaning and maintenance.

Nice To Haves

• High school diploma or GED.

Responsibilities

• Perform professional grooming services, including bathing, drying, brushing, haircuts and styling, nail trimming, ear cleaning, and gland cleaning, according to pet-parent instructions, breed standards, and company policies and procedures.
• Operate and maintain grooming instruments such as clippers, blades, shears, brushes, and dryers.
• Prioritize animal safety and well-being, monitor pets for signs of discomfort, illness, or injury, and promptly report concerns to pet owners and store management.
• Evaluate each pet’s individual needs, including coat type, skin conditions, and temperament.
• Interact professionally with pet parents, provide customer service, answer grooming-related inquiries, offer recommendations, and resolve questions or concerns in a timely manner.
• Educate pet parents and recommend grooming maintenance, at-home care practices, and products to promote pets’ well-being.
• Maintain a clean and safe grooming area and salon; disinfect and sanitize tools and equipment; complete daily and weekly cleaning, including assigned maintenance such as cleaning air filters, vents, and drains.
• Apply Petco grooming policies, standards, and guidelines to maintain safety, quality, consistency, and salon standards.
• May train, support, and supervise entry-level trainees when a Grooming Salon Leader is absent.
• Complete additional tasks as assigned by the Grooming Salon Leader, Solutions Manager, or Store General Manager.

Benefits

• Competitive base pay
• Medical, dental, and vision coverage
• 401(k)
• Paid time off
• Petco discounts
• Grooming supplies and equipment provided
• Career development and growth opportunities, including Grooming Salon Leader, Grooming Mentor, and Grooming Instructor roles

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED