CityVet Crabtree Groomer- Associate

CityVet Support Staff•Raleigh, NC

About The Position

CityVet is seeking a Pet Groomer to maintain animals’ physical appearance according to client expectations and requests. The Groomer builds lasting client relationships by providing high-quality grooming services, including bathing, supervising bathing, nail trims, ear cleaning, anal gland expression, and haircuts. The role manages the grooming schedule to coordinate client demand with grooming-staff availability, with a target of an average of 10–12 grooms per day with bathing assistance or 6 grooms per day without bathing assistance. The Groomer communicates with clients and maintains electronic records of grooming instructions, animal habits and sensitivities, and other client preferences. The role also trains, supervises, and develops bathing team members. This is an hourly position that transitions to commission on or before one year of employment, based on business needs.

Requirements

  • Be at least 18 years of age at the time of hire.
  • Understand how to safely and properly restrain animals.
  • Have at least 1 year of experience as a Groomer or Groomer's Apprentice, or have received formal instruction from a reputable grooming program.

Responsibilities

  • Manage the grooming schedule to coordinate client demand with grooming-staff availability.
  • Complete an average of 10–12 grooms per day with bathing assistance, or 6 grooms per day without bathing assistance.
  • Communicate with clients and maintain electronic records of grooming instructions, animal habits and sensitivities, and other client preferences or requests.
  • Provide grooming services, including bathing, bathing supervision, nail trims, ear cleaning, anal gland expression, and haircuts.
  • Train, supervise, and develop bathing team members on proper bathing policies and help them develop their skills.

Benefits

  • 401(k) retirement savings plan with a 4% employer match
  • Health Savings Account option
  • Growth opportunities
  • Paid time off
  • Floating holidays
  • Flexible schedules
  • Paid parental leave
  • Health insurance
  • Dental insurance, with an adult orthodontia option
  • Vision insurance
  • Disability insurance
  • Life insurance
  • Personal pet-care program
  • Employee discount program
  • Free telemedicine for full-time team members and their families
  • Employee Assistance Program with in-the-moment mental health benefits
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