Groomer

Petco • Speedway, IN

5d • Onsite

About The Position

The Pet Stylist provides expert-level professional grooming services to customers’ pets, including bathing, drying, brushing, haircuts and styling, nail trimming, ear cleaning, and gland cleaning. The role prioritizes each pet’s safety, comfort, and well-being while delivering high-quality customer service and satisfaction to pet parents. Groomers evaluate each pet’s individual needs, including coat type, skin condition, and temperament, and perform services according to pet-parent instructions, breed standards, and company policies. The position may also involve training and supporting entry-level trainees when a Grooming Salon Leader is absent, along with other duties assigned by salon or store leadership.

The position is primarily conducted indoors in a grooming salon. It involves direct contact with pets and pet parents, as well as collaboration with salon partners. The environment may be noisy and wet. Physical activities include bending, kneeling, standing for extended periods, lifting up to 30 pounds as needed, and potentially working at heights with a two-step ladder or other support tools for cleaning and maintenance.

Requirements

• Successful completion of Petco’s Pet Stylist Apprentice program, or prior experience as a professional groomer and/or completion of a technical grooming training program.
• Results-driven approach and commitment to productivity, performance, and ownership of the grooming role.
• Strong attention to detail and ability to deliver grooming services accurately and to high standards.
• Genuine passion for animals and desire to continue a career in pet grooming.
• Expert knowledge of dog breeds, grooming requirements, common health issues, and behaviors.
• High proficiency in breed-specific cuts, styling techniques, and grooming standards.
• Strong verbal and written communication skills for interacting with pet parents and grooming team members.
• Ability to handle pets of all sizes and temperaments with care and empathy.
• Availability to work weekends, evenings, and holidays as required by the Pet Care Center’s grooming schedule.
• Ability to bend, kneel, lift up to 30 pounds as necessary, and stand for long periods; may need to work at heights using a two-step ladder or other support tools.
• High-school diploma or GED is preferred, though the posting’s wording on this qualification is incomplete.

Nice To Haves

• High-school diploma or GED.

Responsibilities

• Perform professional grooming services, including bathing, drying, brushing, haircuts and styling, nail trimming, ear cleaning, and gland cleaning, according to pet-parent instructions, breed standards, and company policies.
• Operate and maintain grooming instruments such as clippers, blades, shears, brushes, and dryers.
• Prioritize animal safety and well-being, monitor pets for signs of discomfort, illness, or injury, and promptly report concerns to pet owners and store management.
• Evaluate each pet’s needs, taking into consideration coat type, skin conditions, and temperament.
• Interact professionally with pet parents, provide customer service, respond to grooming inquiries, offer recommendations, and resolve questions or concerns in a timely manner.
• Educate pet parents and provide tailored recommendations on grooming maintenance, at-home care practices, and products.
• Maintain a clean and safe grooming area; disinfect and sanitize tools and equipment; complete daily and weekly salon cleaning duties and other assigned cleaning and maintenance tasks, including cleaning air filters, vents, and drains.
• Apply Petco grooming policies, standards, and guidelines to maintain safety, quality, and consistency in grooming activities and the salon.
• When a Grooming Salon Leader is absent, potentially train, support, and supervise entry-level trainees.
• Complete additional tasks as assigned by the Grooming Salon Leader, Solutions Manager, or Store General Manager.

Benefits

• Competitive base pay
• Medical, dental, vision, and other benefits
• 401(k)
• Paid time off
• Petco discounts
• All required grooming supplies and equipment
• State-of-the-art grooming equipment
• Career development and growth opportunities, including Grooming Salon Leader, Grooming Mentor, and Grooming Instructor paths

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed