Grocery Store Security Officer

Securitas Security Services•Lewiston, ME

2d•Onsite

About The Position

Securitas plays an essential role for our clients and in society. The Security Officer position helps maintain a safe and secure environment for our clients by actively monitoring the premises, including patrolling a variety of locations. They preserve order while enforcing regulations and directives for a client site pertaining to personnel, visitors, and the area. Frequently our Security Officers will provide customer service and information to a client’s employees and customers. We are driven by a clear corporate culture and purpose, which helps us live according to our values of Integrity, Vigilance and Helpfulness. These values are at the heart of our culture, help define who we are and guide our actions. No experience necessary! If you have retail, food service or hospitality industry background you are a great fit for this role; if not, we will provide you with the training and everything you need for a great introduction to a career in the security industry.

Requirements

Full agency-issued uniform at all times, with visible identification and insignia.
Inclement weather outerwear must match uniform and display insignia.
No weapons or restraints are permitted on Shaw’s / Star Market property.
Never risk injury to recover merchandise.
If a situation escalates: disengage immediately, contact Store Management, AP, or law enforcement as directed.
Be polite and respectful at all times.
Observe and report only.
Do not argue with or accuse customers.
Do not approach or question shoplifters or suspected shoplifters.
Do not detain, chase, block, or touch any individual.
Do not use physical force under any circumstances.
If you have retail, food service or hospitality industry background you are a great fit for this role; if not, we will provide you with the training and everything you need for a great introduction to a career in the security industry.

Responsibilities

Provide a visible, professional deterrent to crime.
Support Store Management and Asset Protection (AP) through observation, presence, and reporting.
Be posted primarily at the front entrance/exit.
Perform periodic interior and exterior patrols.
Follow direction from Store Management or Asset Protection.
Observe and report suspicious activity.
Provide backup support when requested by Management or AP.
Assist when Management or AP asks individuals to leave the premises.
Complete written incident reports per agency procedures.
Maintain a safe and secure environment for clients by actively monitoring the premises.
Preserve order while enforcing regulations and directives for a client site pertaining to personnel, visitors, and the area.
Provide customer service and information to a client’s employees and customers.