GROCERY/RECEIVING CLERK

The Kroger Co.•South Jordan, UT

About The Position

The Grocery/Receiving Clerk creates an outstanding customer experience through exceptional service and helps maintain a safe, clean environment that encourages customers to return. The role assists the department manager in achieving sales and profit goals and monitors established quality assurance standards. The clerk embraces the Customer 1st strategy, encourages associates to provide excellent customer service, and demonstrates the company's values of respect, honesty, integrity, diversity, inclusion, and safety. The position supports receiving and inventory operations by checking delivered products, managing inventory, processing damaged or returned goods, maintaining records, and reporting discrepancies. It also contributes to food safety, equipment maintenance, receiving-area security, and a cooperative, respectful workplace. The clerk must be able to perform the essential job functions with or without reasonable accommodation.

Requirements

Ability to collaborate and work cooperatively in a team-based environment.
Strong attention to detail.
Ability to perform the essential job functions with or without reasonable accommodation.

Nice To Haves

Any receiving experience.
A second language (speaking, reading, and/or writing).
Familiarity with industry or technical terms and processes.
Excellent oral and written communication skills.

Responsibilities

Report safety risks or issues and illegal activity, including robbery, theft, or fraud.
Notify management of customer or employee accidents.
Develop and train a backup for the DSD Receiver.
Ensure maximum security of the receiving area.
Inspect equipment for preventive maintenance and notify the appropriate department or store manager about items needing repair.
Reinforce safety programs by following safety procedures, identifying unsafe conditions, and notifying store management.
Ensure proper temperatures are maintained in cases and coolers and that temperature logs are maintained.
Follow food safety regulations and guidelines.
Stay current with present, future, seasonal, and special advertisements.
Manage inventory for all delivered products.
Process damaged or returned goods and complete or process related paperwork.
Check the condition, quantity, pricing, and temperature of received products.
Ensure shipping and receiving tools work properly to support product transitions into the store and inventory logs.
Monitor inventory and stocking conditions to maintain ordering-system integrity, including Computer Assisted Ordering.
Report product ordering or shipping discrepancies to the department manager.
Label, stock, and inventory department merchandise.
Promote trust and respect among associates and maintain a positive attitude.
Work cooperatively in a fast-paced and sometimes stressful environment.
Manage conflict reasonably, cooperatively, and without confrontation.
Act honestly and with integrity when handling customer and business information.
Follow directions and seek assistance when needed to resolve customer and business issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.