Grocery Overnight Clerk

The Kroger Co. • Issaquah, WA

5d

About The Position

The Grocery Overnight Clerk helps create an outstanding customer experience through exceptional service and maintains a safe, clean environment that encourages customers to return. The role assists the department manager in reaching sales and profit goals and monitors established quality assurance standards. The clerk embraces the Customer 1st strategy, encourages associates to provide excellent customer service, and demonstrates the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

• Ability to handle stressful situations.
• Knowledge of basic math, including counting, addition, and subtraction.
• Effective communication skills.

Nice To Haves

• Any retail experience.
• A second language, including speaking, reading, and/or writing.

Responsibilities

• Promote trust and respect among associates.
• Create a welcoming environment by answering customer questions about products in the department and throughout the store.
• Learn and maintain knowledge of department products, answer questions, and make product suggestions.
• Recommend grocery items to customers and inform them of grocery specials.
• Check product quality and freshness, review sell-by dates, and take appropriate action.
• Label, stock, and inventory department merchandise, and provide customers with fresh products they ordered.
• Report product ordering or shipping discrepancies to the department manager.
• Maintain a positive attitude.
• Stay current with present, future, seasonal, and special advertisements.
• Follow food safety regulations and guidelines.
• Maintain proper temperatures in cases and coolers and keep temperature logs.
• Follow safety procedures, reinforce safety programs, identify unsafe conditions, and notify store management.
• Inspect equipment as part of preventive maintenance and notify the appropriate department or store manager about items needing repair.
• Notify management of customer or employee accidents.
• Report safety risks or issues and illegal activity, including robbery, theft, or fraud.
• Perform the essential job functions with or without reasonable accommodation.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed