Grocery Night Clerk
About The Position
The Grocery Night Clerk supports the grocery department by delivering exceptional customer service and maintaining a safe, clean environment. The role assists the department manager in achieving sales and profit goals and monitors quality assurance standards. The clerk promotes the Customer 1st strategy and the company’s values of respect, honesty, integrity, diversity, inclusion, and safety. The position involves answering customer questions, recommending grocery products, maintaining product freshness and stock, and following food safety and safety procedures. The clerk also monitors case and cooler temperatures, reports discrepancies and hazards, and alerts management to accidents, equipment requiring repair, and illegal activity. Essential job functions must be performed with or without reasonable accommodation.
Requirements
- Ability to handle stressful situations.
- Knowledge of basic math, including counting, addition, and subtraction.
- Effective communication skills.
Nice To Haves
- Any retail experience.
- Ability to speak, read, and/or write in a second language.
Responsibilities
- Promote trust and respect among associates.
- Create a welcoming environment by answering customer questions about products sold in the department and store.
- Maintain knowledge of department products and answer questions or make suggestions.
- Recommend grocery items and inform customers about grocery specials.
- Check product quality and freshness, review sell-by dates, and take appropriate action.
- Label, stock, and inventory department merchandise, and provide customers with fresh products they ordered.
- Report product ordering or shipping discrepancies to the department manager.
- Maintain a positive attitude.
- Stay current with present, future, seasonal, and special advertisements.
- Follow food safety regulations and guidelines.
- Maintain proper temperatures in cases and coolers and keep temperature logs.
- Follow safety procedures, identify unsafe conditions, and notify store management.
- Inspect equipment for preventive maintenance needs and notify the appropriate department or store manager when repairs are needed.
- Notify management of customer or employee accidents.
- Report safety risks, issues, and illegal activity, including robbery, theft, or fraud.
- Perform the essential job functions with or without reasonable accommodation.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
