Grocery Night Clerk
About The Position
Create an outstanding customer experience through exceptional service, and establish and maintain a safe, clean environment that encourages customers to return. Assist the department manager in reaching sales and profit goals and monitor established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety. The role includes helping customers with product questions and recommendations, keeping grocery merchandise fresh, labeled, stocked, and inventoried, and maintaining food safety and equipment standards. Follow safety procedures, report hazards and incidents, and notify management of discrepancies, repairs, and illegal activity. The essential job functions must be performed with or without reasonable accommodation.
Requirements
- Ability to handle stressful situations.
- Knowledge of basic math, including counting, addition, and subtraction.
- Effective communication skills.
Nice To Haves
- Any retail experience.
- A second language, in speaking, reading, and/or writing.
Responsibilities
- Promote trust and respect among associates.
- Create a welcoming environment for customers and answer questions about products sold in the department and throughout the store.
- Maintain knowledge of department products and answer questions or make product suggestions.
- Recommend grocery items to customers and inform them of grocery specials.
- Check product quality and freshness, review sell-by dates, and take appropriate action.
- Label, stock, and inventory department merchandise, and provide customers with fresh products they ordered.
- Report product ordering or shipping discrepancies to the department manager.
- Maintain a positive attitude.
- Stay current with present, future, seasonal, and special advertisements.
- Follow food safety regulations and guidelines.
- Ensure proper temperatures in cases and coolers and maintain temperature logs.
- Follow safety procedures, identify unsafe conditions, and notify store management.
- Inspect equipment as part of preventive maintenance and notify the appropriate department or store manager when repairs are needed.
- Notify management of customer or employee accidents.
- Report safety risks or issues and illegal activity, including robbery, theft, or fraud.
- Perform the essential job functions with or without reasonable accommodation.
Benefits
- Healthcare coverage, including medical, dental, vision, and prescription coverage, through company plans or collective bargaining agreement plans.
- Flexible scheduling in full- and part-time roles.
- Paid time off, including holiday and sick pay, based on eligibility and length of service.
- Free counseling through the Employee Assistance Program.
- Free, confidential financial tools and coaching with Goldman Sachs Ayco.
- Associate discounts on purchases, including food, travel, and technology.
- Up to $21,000 in tuition reimbursement over the course of a career through the Continuing Education program.
- Training programs and career pathways offering potential for growth.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
