Grocery Night Clerk

The Kroger Co.•Wood Village, OR

11d

About The Position

The Grocery Night Clerk provides exceptional customer service and helps maintain a safe, clean environment that encourages customers to return. The role supports the department manager in achieving sales and profit goals, monitors quality assurance standards, and promotes the Customer 1st strategy and the company’s values of respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

Ability to handle stressful situations.
Knowledge of basic math, including counting, addition, and subtraction.
Effective communication skills.

Nice To Haves

Any retail experience.
A second language, spoken, read, and/or written.

Responsibilities

Promote trust and respect among associates.
Help customers feel welcome and appreciated by answering questions about products sold in the department and throughout the store.
Maintain knowledge of department products, answer product questions, and make suggestions.
Recommend grocery items to customers and inform them about grocery specials.
Check product quality and freshness, review sell-by dates, and take appropriate action.
Label, stock, and inventory department merchandise, including providing customers with fresh products they ordered.
Report product ordering or shipping discrepancies to the department manager.
Display a positive attitude.
Stay current on present, future, seasonal, and special advertisements.
Follow food safety regulations and guidelines.
Maintain proper temperatures in cases and coolers and keep temperature logs.
Follow safety procedures, identify unsafe conditions, and notify store management.
Inspect equipment as part of preventive maintenance and report items needing repair to the appropriate department or store manager.
Notify management of customer or employee accidents.
Report safety risks, issues, and illegal activity, including robbery, theft, or fraud.
Perform the essential job functions with or without reasonable accommodation.