Grocery Night Clerk
The Kroger Co.•Frankfort, IL
•$16 - $16
About The Position
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
Requirements
- Ability to handle stressful situations.
- Knowledge of basic math, including counting, addition and subtraction.
- Effective communication skills.
Nice To Haves
- Retail experience.
- Ability to speak, read and/or write in a second language.
Responsibilities
- Promote trust and respect among associates.
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions about products sold within the department and throughout the store.
- Gain and maintain knowledge of department products and respond to questions or make product suggestions.
- Recommend grocery items to customers and inform them of grocery specials.
- Check product quality for freshness, review sell-by dates and take appropriate action.
- Label, stock and inventory department merchandise; provide customers with fresh products they have ordered.
- Report product ordering or shipping discrepancies to the department manager.
- Display a positive attitude.
- Stay current with present, future, seasonal and special advertisements.
- Adhere to food safety regulations and guidelines.
- Ensure proper temperatures in cases and coolers are maintained and temperature logs are kept.
- Reinforce safety programs by following safety procedures, identifying unsafe conditions and notifying store management.
- Inspect equipment for preventive maintenance needs and notify the appropriate department or store manager of items needing repair.
- Notify management of customer or employee accidents.
- Report safety risks or issues and illegal activity, including robbery, theft or fraud.
- Perform the essential job functions with or without reasonable accommodation.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
