Grocery Night Clerk
About The Position
Create an outstanding customer experience through exceptional service and maintain a safe, clean environment that encourages customers to return. Assist the department manager in reaching sales and profit goals and monitor established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety. The Kroger Family of Companies describes itself as the nation's largest grocer, with nearly 2,800 stores in 35 states operating under 28 names. Its purpose is to feed the human spirit and create positive experiences for customers, communities, and associates. Benefits and eligibility depend on plan terms, eligibility, and length of service. The company offers healthcare coverage, flexible scheduling in full- and part-time roles, paid time off including holiday and sick pay, employee assistance and financial coaching, associate discounts, tuition reimbursement, and training and career pathways.
Requirements
- Ability to handle stressful situations.
- Knowledge of basic math, including counting, addition, and subtraction.
- Effective communication skills.
Nice To Haves
- Any retail experience.
- Ability to speak, read, and/or write in a second language.
Responsibilities
- Promote trust and respect among associates.
- Create a welcoming environment for customers by answering questions about products sold in the department and throughout the store.
- Maintain knowledge of department products and answer questions or make suggestions.
- Recommend grocery items to customers and inform them of grocery specials.
- Check product quality and freshness, review sell-by dates, and take appropriate action.
- Label, stock, and inventory department merchandise, and provide customers with fresh products they ordered.
- Report product ordering or shipping discrepancies to the department manager.
- Maintain a positive attitude.
- Stay current with present, future, seasonal, and special advertisements.
- Follow food safety regulations and guidelines.
- Maintain proper temperatures in cases and coolers and keep temperature logs.
- Follow safety procedures, identify unsafe conditions, and notify store management.
- Inspect equipment for preventive maintenance and notify the appropriate department or store manager of items needing repair.
- Notify management of customer or employee accidents.
- Report safety risks, issues, and illegal activity, including robbery, theft, or fraud.
- Perform the essential job functions with or without reasonable accommodation.
Benefits
- Healthcare coverage, including medical, dental, vision, and prescription coverage through company plans or collective bargaining agreement plans.
- Flexible scheduling in full- and part-time roles.
- Paid time off, including holiday and sick pay, based on eligibility and length of service.
- Free counseling through the Employee Assistance Program.
- Free, confidential financial tools and coaching with Goldman Sachs Ayco.
- Associate discounts on purchases, including food, travel, and technology.
- Up to $21,000 in tuition reimbursement over the course of a career through the Continuing Education program.
- Training programs and diverse career pathways.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
