Grocery Night Clerk

The Kroger Co. • Athens, GA

8h

About The Position

The Grocery Night Clerk creates an outstanding customer experience through exceptional service and helps maintain a safe, clean environment that encourages customers to return. The role assists the department manager with reaching sales and profit goals and monitoring quality assurance standards. The clerk embraces the Customer 1st strategy and encourages excellent customer service, while demonstrating the company's values of respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

• Ability to handle stressful situations.
• Knowledge of basic math, including counting, addition, and subtraction.
• Effective communication skills.

Nice To Haves

• Any retail experience.
• Ability to speak, read, and/or write in a second language.

Responsibilities

• Promote trust and respect among associates.
• Create a welcoming environment for customers by answering questions about products sold in the department and throughout the store.
• Maintain knowledge of department products and respond to questions or suggest products.
• Recommend grocery items and inform customers of grocery specials.
• Check product quality and freshness, review sell-by dates, and take appropriate action.
• Label, stock, and inventory merchandise, and provide customers with fresh products they ordered.
• Report product ordering or shipping discrepancies to the department manager.
• Display a positive attitude.
• Stay current on present, future, seasonal, and special advertisements.
• Follow food safety regulations and guidelines.
• Maintain proper temperatures in cases and coolers and maintain temperature logs.
• Comply with safety procedures, identify unsafe conditions, and notify store management.
• Inspect equipment as part of preventive maintenance and notify the appropriate department or store manager of repair needs.
• Notify management of customer or employee accidents.
• Report safety risks or issues and illegal activity, including robbery, theft, or fraud.
• Perform the essential job functions with or without reasonable accommodation.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed