STR MGMT/GROCERY DEPT LEADER
About The Position
The Grocery Department Leader oversees the efficient operations of all functions and activities of the Grocery Department. The role focuses on creating an uplifting, friendly customer experience through exceptional service that satisfies customers and exceeds their expectations. The leader fosters an engaging work environment, develops and supervises associates, and demonstrates the company's values of respect, honesty, integrity, diversity, inclusion, and safety. The position manages department staffing, scheduling, food safety, inventory ordering standards, promotions, supply expenses, budgets, financial reports, and business plans. It also supports store management, communicates priorities and company information to associates, and ensures department operations comply with applicable laws and company guidelines.
Requirements
- Effective communication and customer service skills.
- Knowledge of basic math.
- Ability to handle stressful situations.
- Ability to lead other associates.
- Flexibility in work schedule.
- Successful completion of basic and supervisory skills.
Nice To Haves
- High school diploma.
- Experience as an Assistant Grocery Department Leader.
Responsibilities
- Establish an uplifting work environment where associates feel valued, appreciated, and engaged.
- Empower associates to create a simple, fresh, and inspired shopping experience for every customer.
- Prioritize and plan work activities while using time efficiently.
- Communicate company, department, and job-specific information to associates, including information from board meetings and huddles.
- Ensure new associates are properly oriented to the department and understand the benefits of working for Kroger.
- Adhere to local, state, and federal laws and company guidelines.
- Oversee and manage the efficient operations of all Grocery Department functions and activities.
- Identify and resolve problems promptly by gathering and analyzing information and developing alternate solutions.
- Motivate self and others to achieve goals and communicate change effectively by building commitment.
- Support the company's customer and associate promise and the Customer 1st team.
- Delegate assignments appropriate to associates' responsibilities, provide clear direction, and monitor progress.
- Be punctual for work and meetings and ensure responsibilities are covered when absent.
- Execute action plans and daily priorities, including performance goals and best practices.
- Adhere to food safety regulations and out-of-stock standards, including effective use of Computer Assisted Ordering.
- Stay current with present, future, seasonal, and special ads; promote corporate brands and educate associates about them.
- Manage Grocery associate scheduling to provide adequate department coverage for customer demand.
- Provide actionable feedback and help associates connect their work to key store initiatives.
- Monitor and control department supply expenses.
- Assist store management with preparing the department budget and conducting profit and loss reviews.
- Take appropriate action based on financial reports and develop and implement a department business plan to achieve desired results.
- Interview, train, evaluate, reward, and coach associates; supervise and coach direct reports, complete performance reviews, and provide feedback.
- Perform the essential functions of the position with or without reasonable accommodations.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
