Grocery/Day Stocker

Kroger•Las Vegas, NV

About The Position

The Grocery/Day Stocker helps create an outstanding customer experience by providing exceptional service and maintaining a safe, clean, and welcoming store environment. The role supports the department manager in achieving sales and profit goals and in meeting quality assurance standards. The stocker embraces the Customer 1st strategy and demonstrates the company’s values of respect, honesty, integrity, diversity, inclusion, and safety. The position involves answering customer questions, maintaining product knowledge, checking freshness and sell-by dates, labeling and stocking merchandise, assisting with displays, and ensuring shelves and refrigerated areas are stocked and conditioned. The stocker follows food safety and health regulations, maintains temperature logs, observes scheduled shift hours, and helps unload and stock assigned sections efficiently. The role also requires following company controls and safety procedures, inspecting equipment, reporting hazards or incidents, and notifying management of maintenance needs or suspected illegal activity. Essential functions must be performed with or without reasonable accommodation.

Requirements

Ability to handle stressful situations.
Effective communication skills.
Knowledge of basic math, including counting, addition, and subtraction.
Ability to meet the minimum physical demands of the position.
Must be at least 18 years old.
Must be able to perform the essential functions of the position with or without reasonable accommodation.

Nice To Haves

Retail experience.
Ability to speak, read, and/or write in a second language.
High school diploma or equivalent.

Responsibilities

Create a welcoming environment by answering customer questions about products sold in the department and throughout the store.
Maintain knowledge of department products and answer questions or make suggestions.
Recommend frozen food items to customers to help them find the products they want and need.
Check product quality and freshness, review sell-by dates, and take appropriate action.
Label, stock, and inventory department merchandise.
Report product ordering or shipping discrepancies to the department manager.
Stay current with present, future, seasonal, and special advertisements.
Follow food safety regulations and guidelines, maintain proper case and cooler temperatures, and maintain temperature logs.
Comply with local, state, and federal health and civil code regulations.
Assist with building displays according to company standards.
Observe scheduled shift operating hours.
Assist with breaking down loads and stocking assigned sections.
Stock products quickly and efficiently while maintaining product quality.
Keep refrigerated coolers, store shelves, and other displays fully stocked and conditioned according to tag allocation or department standards.
Follow merchandising, customer service, cash control, labor control, expense and supply control, loss prevention, maintenance, safety, food safety, and associate and customer engagement rules.
Reinforce safety programs by following safety procedures, identifying unsafe conditions, and notifying store management.
Inspect equipment as part of preventive maintenance and report repair needs to the appropriate department or store manager.
Notify management of customer or employee accidents.
Report safety risks or issues and illegal activity, including robbery, theft, or fraud.