GROCERY/DAY STOCKER

The Kroger Co.•North Las Vegas, NV

About The Position

The Grocery/Day Stocker creates an outstanding customer experience through exceptional service and maintains a safe, clean environment that encourages customers to return. The position assists the department manager in reaching sales and profit goals and monitors quality assurance standards. It supports the Customer 1st strategy and encourages excellent customer service while demonstrating the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

  • Ability to handle stressful situations.
  • Effective communication skills.
  • Knowledge of basic math, including counting, addition, and subtraction.
  • Must be able to meet the minimum physical demands of the position.
  • Must be 18 or older.

Nice To Haves

  • Retail experience.
  • Ability to speak, read, and/or write in a second language.
  • High school diploma or equivalent.

Responsibilities

  • Create a welcoming environment by answering customer questions about products sold in the department and throughout the store.
  • Maintain knowledge of department products, answer questions, and make product suggestions.
  • Recommend frozen food items to customers based on their needs.
  • Check product quality and freshness, review sell-by dates, and take appropriate action.
  • Label, stock, and inventory department merchandise.
  • Report product ordering or shipping discrepancies to the department manager.
  • Stay current with present, future, seasonal, and special advertisements.
  • Follow food safety regulations and guidelines.
  • Maintain proper temperatures in cases and coolers and maintain temperature logs.
  • Follow local, state, and federal health and civil code regulations.
  • Assist with building displays according to company standards.
  • Observe scheduled shift operating hours.
  • Assist with breaking down loads and stocking assigned sections.
  • Stock products quickly and efficiently to maintain product quality.
  • Keep refrigerated coolers, store shelves, and other displays stocked and conditioned according to tag allocation or department standards.
  • Follow merchandising, customer service, cash control, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, and associate and customer engagement rules.
  • Reinforce safety programs by following safety procedures, identifying unsafe conditions, and notifying store management.
  • Inspect equipment for preventive maintenance and notify the appropriate department or store manager of items needing repair.
  • Notify management of customer or employee accidents.
  • Report safety risks or issues and illegal activity, including robbery, theft, or fraud.
  • Perform the essential functions of the position with or without reasonable accommodation.
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