About The Position

The Grocery Clerk performs customer-service and store-support duties while maintaining accuracy, productivity, safety, and professional conduct. The role includes assisting guests with purchases and supporting efficient front-end operations, housekeeping, and cart management. Reasonable accommodations may be researched to determine whether they are available for essential duties. This list of duties is not all-inclusive; management may assign additional responsibilities.

Requirements

  • No experience required.
  • Minimum age of 16; age 21 is required to sell tobacco products and/or alcohol.
  • No license required.
  • Ability to write, speak, hear, and understand spoken language to respond promptly to pages and requests from team members and guests.
  • Ability to read and interpret documents such as safety rules and operating and maintenance manuals.
  • Ability to apply common-sense understanding to written, oral, or diagrammed instructions and when helping resolve team-member or guest concerns.
  • Ability to perform the essential duties accurately and maintain a high level of productivity.

Responsibilities

  • Provide friendly, courteous customer service and develop positive guest relations.
  • Promote department and store morale through professional, honest, and open communication.
  • Maintain effective working relationships with other department managers to support storewide sales.
  • Follow company policies, programs, and directives, including the Code of Conduct, and set a professional example for other team members.
  • Bag guests’ purchases promptly and efficiently according to guidelines.
  • Carry purchases to guests’ automobiles and place products safely in the vehicles.
  • Keep bag slots stocked and provide supplies needed for efficient front-end operations, using supplies wisely.
  • Assist with price checks and go-backs.
  • Perform assigned housekeeping and sweep-sheet duties.
  • Retrieve carts from the parking lot and return them to the designated store location, following cart-retrieval safety policies.
  • Remove clutter from carts and wipe down kids’ carts before returning them.
  • Do not accept tips; if a guest persists, turn the money in to the service desk, except in Nevada.
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