Grocery/Bulk Assistant

Natural Grocers•Rochester, MN
•$17 - $17

About The Position

The Grocery/Bulk Assistant helps the Grocery/Bulk Manager operate and maintain the profitability of the Grocery/Bulk department. The role supports ordering, inventory management, merchandising, department upkeep, personnel training and task follow-up, customer service, store opening and closing, and register coverage. It includes limited Manager on Duty responsibilities but is not intended to serve as the overall Manager on Duty for the store. Employees are expected to be hands-on and to perform other assigned tasks as needed. The position is scheduled five days and 40 hours per week, including evenings, weekends, holidays, and mandatory store meetings. Salary is USD $17.00 per hour.

Requirements

  • High school diploma, GED, or equivalent preferred.
  • Ability to pass food safety training courses and/or certifications required by law and maintain current compliance and registration where applicable.
  • Ability to manage changing priorities and stay focused on the task at hand.
  • Sense of urgency in completing tasks.
  • Excellent customer service skills.
  • Strong organization and attention to detail.
  • Ability to take direction and follow through.
  • Must be cashier trained and able to count currency.
  • Proficiency in MS Word, Excel, and Outlook.

Nice To Haves

  • One year of experience in a grocery or retail environment preferred; natural foods experience is a plus.
  • One year of experience supervising others preferred.

Responsibilities

  • Provide world-class customer service as the number one priority.
  • Exemplify integrity, responsibility, and excellence and adhere to company policies.
  • Create inviting, full, and shoppable departments.
  • Assist the Grocery/Bulk Manager with ordering and maintaining accurate inventory levels.
  • Help manage margin, cost of goods, and department profitability by minimizing shrink and maximizing effective purchasing.
  • Ensure in-stock products and conditions meet company standards.
  • Offer and follow up on special orders.
  • Merchandise shelves, endcaps, and dynamic displays.
  • Assist with and participate in tagging, facing, rotating, cleaning, markdowns, stocking, and backstock.
  • Assist with training and monitoring department personnel, including assigning tasks and following up on them.
  • Conduct active and passive demonstrations.
  • Work with the department manager to address performance issues within the department.
  • Support store opening and closing activities, including Daily Sales Report (DSR), cash handling, and cashier closeout responsibilities.
  • Perform register functions, including backup cashiering, managing customer returns, addressing customer complaints, and covering register shift changes and scheduled breaks.
  • Maintain the safety and security of customers and employees.
  • Answer customer questions according to company standards and policies, including using Health Supportive statements and/or statements of nutritional support.
  • Continually increase product knowledge.
  • Use SAP and inventory management software, email, and other information systems programs as needed.
  • Work a schedule based on store needs, including evenings, weekends, and holidays, and attend mandatory store meetings.
  • Perform other tasks assigned by a Manager or Store Support Center manager.
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