GROCERY/4TH PERSON

The Kroger Co.•Redmond, WA

14d

About The Position

Assist with management of the grocery department, maximize financial opportunities, and assume management responsibilities when the manager and assistant manager are absent. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety. Model Customer 1st behavior and deliver and encourage excellent customer service. The role also includes selling products and performing cashier functions when necessary.

Requirements

High school diploma or GED.
Proficient in Microsoft Office.
Working knowledge of alarms, sprinklers, and printers.
Knowledge of QFC policies, procedures, and organizational structure.
Commitment to customer service that makes internal and external customers feel welcome, important, and appreciated.
Ability to prioritize and multitask while providing accurate, timely results.
Ability to read and interpret documents.
Strong analytical and problem-solving skills.
Basic math skills, including counting, addition, and subtraction.
Demonstrated ability to coach and train.
Strong attention to detail.
Ability to collaborate and work cooperatively in a team-based environment.
Familiarity with industry and technical terms and processes.

Nice To Haves

Six months of related experience.
First Aid/CPR certification.
Fork-lift certification.
Food Safety certification.

Responsibilities

Assist with managing the department and maximizing financial opportunities.
Assume management responsibilities in the absence of the manager and assistant manager.
Model Customer 1st behavior and deliver and encourage excellent customer service.
Maintain compliance with food safety, merchandising, signing, recovery, stockroom, corporate policy, labor agreement, housekeeping, and safety standards.
Verify advertisements are in stock and perform early removal breakdown.
Promote and follow company initiatives.
Sell products and perform cashier functions when necessary.
Monitor freight receiving and stocking standards.
Follow up on daily tours and monitor and adjust the 15-minute chart.
Maintain awareness of daily sales and manage maintenance and repair needs.
Respond to verbal customer comments, complaints, and requests.
Complete customer incident and associate incident/accident report forms.
Process salvage, access online sales information, and write Intersection Transfers.
Perform cashier duties, including opening and closing registers, scanning and bagging merchandise, completing and tendering transactions, making money drops, maintaining a balanced cash box, completing the file maintenance log for price discrepancies, maintaining knowledge of produce codes, and calling for item verification.
Perform the essential job functions with or without reasonable accommodation.