Grocery/4Th Person

Kroger•Bellevue, WA

About The Position

Assist with managing the department, maximize financial opportunities, and assume management responsibilities when the manager and assistant manager are absent. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety. The position also involves customer service, maintaining operational and safety standards, monitoring sales and freight, handling department and cashier functions, and responding to customer needs.

Requirements

High school diploma or GED.
Proficiency in Microsoft Office.
Working knowledge of alarms, sprinklers, and printers.
Knowledge of QFC policies, procedures, and organizational structure.
Commitment to providing customer service that makes internal and external customers feel welcome, important, and appreciated.
Ability to prioritize and multitask while providing accurate, timely results.
Ability to read and interpret documents.
Strong analytical and problem-solving skills.
Basic math skills, including counting, addition, and subtraction.
Demonstrated ability to coach and train.
Strong attention to detail.
Ability to collaborate and work cooperatively in a team-based environment.
Familiarity with industry and technical terms and processes.

Nice To Haves

Six months of related experience.
First Aid/CPR.
Fork-lift certification.
Food Safety certification.

Responsibilities

Model Customer 1st behavior and deliver and encourage excellent customer service.
Maintain compliance with food safety standards; divisional merchandising, signing, and recovery standards; stockroom standards; corporate policies; labor agreements; housekeeping standards; and safety guidelines and standards.
Verify that advertised items are in stock.
Perform early removal breakdown.
Promote and follow company initiatives.
Sell products to customers and perform cashier functions when necessary.
Monitor freight receiving and freight stocking standards.
Follow up on daily tours.
Monitor and adjust the 15-minute chart.
Maintain awareness of daily sales.
Manage maintenance and repair needs.
Respond to verbal customer comments, complaints, and requests.
Complete customer incident and associate incident/accident report forms.
Process salvage.
Access online sales information.
Write Intersection Transfers.
Perform cashier duties, including opening and closing the register, scanning and bagging merchandise, completing and tendering transactions, making money drops, maintaining a balanced cash box, completing the file maintenance log for price discrepancies, maintaining knowledge of produce codes, and calling for item verification.
Perform the essential job functions of the position with or without reasonable accommodation.