Grill Cashier-FT

Fort Sill Apache Companies•Lawton, OK

3d•Onsite

About The Position

The Grill Cashier position at Apache Casino Hotel is a full-time role responsible for preparing, dishing up, and serving food menu items according to established recipes and procedures. This role involves ensuring hot food is served hot and cold food is served cold, with appropriate accompaniments, to guarantee customer satisfaction. The position also includes opening and/or closing the Apache Grill in compliance with operating procedures, safety and sanitation regulations, and cash control policies. A key aspect of this role is maintaining an upbeat and outgoing demeanor, prioritizing customer needs, and resolving service issues effectively. The Grill Cashier must ensure the appearance of the Grill is clean, well-stocked, and functional, utilizing knowledge of food and beverage sanitation, guest service, and cash control protocols. Proficiency with personal computers, point of sale systems, food holding and production systems, kitchen equipment, and safety equipment is necessary. The role requires regular attendance and the ability to work varying schedules, including weekends and holidays, to meet business needs.

Requirements

Any combination of education, training or experience that provides the required knowledge, skills, and abilities.
Ability to read and interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Must pass a background check.
Must pass a drug-screening test.
Obtain an Oklahoma food handler permit.
Ability to obtain an Oklahoma ABLE license.

Nice To Haves

High school diploma or GED preferred.
Previous hospitality experience with strong customer service orientation is preferred.

Responsibilities

Prepare, dish up, and serve food menu items offered at Apache Grill according to established recipes and procedures.
Serve hot food hot and cold food cold, with appropriate condiments, napkins, and other standard products to complete the order, ensuring complete customer (guest & team member) satisfaction.
Responsible for opening and/or closing Apache Grill in accordance with operating procedures, safety and sanitation regulations, and cash control policies and procedures.
Demonstrate an upbeat and outgoing demeanor while on duty, remembering the customer is always right.
Comply with reasonable requests with a smile, without challenging the request.
Ensure compliance with all applicable regulations, laws, internal policies, procedures, and control protocols.
Effectively communicate with and provide guests with required service, resolving guest service issues in accordance with authority.
Ensure appearance of Apache Grill is maintained in a clean, well-stocked and functional manner.
Use knowledge of food and beverage sanitation, guest service, cash control policies, practices, and protocols.
Perform other related duties as may be assigned by reporting supervisor.
Understand and comply with the Eye, Hi, Goodbye program.