Greeter - Ormond Beach, FL.

Parking Management • Ormond Beach, FL

1d • Onsite

About The Position

The Greeter creates a welcoming and supportive first impression for guests, visitors, and staff. The role provides directions, answers questions, offers general assistance, and helps maintain a safe, organized, and friendly environment at the facility entrance and lobby. The Greeter also coordinates with valet staff and supports vehicle, driveway, parking-area, and guest-service operations.

This position is classified as non-exempt and pays $20.00 per hour. It reports directly to the Account Manager and is offered as full-time or part-time work. The position has a 120-day introductory period and is at-will employment. Employees may be required to use a personal cell phone for work-related communication and applications; reimbursement follows company policy.

Requirements

• High school diploma or GED.
• A customer-service attitude and helpful demeanor are mandatory.
• Valid driver’s license and reliable transportation.
• Maintain an acceptable motor vehicle record with no more than three moving violations within a three-year period.
• Pass and maintain a clean background check.
• Ability to stand, walk, and lift up to 50 pounds for extended periods.
• Ability to work nights, weekends, and holidays.
• Ability to work in varied weather conditions while maintaining professional appearance and uniform and grooming standards.
• Professional communication, active listening, and ability to provide personalized guest assistance.
• Ability to handle luggage safely and discreetly and follow confidentiality and storage procedures.

Nice To Haves

• Customer service or administrative experience is preferred.

Responsibilities

• Welcome guests and visitors professionally, check in vehicles and keys with valet staff, and direct guests to appropriate locations.
• Provide clear directions to areas, departments, and buildings.
• Retrieve wheelchairs and assist guests with mobility needs.
• Observe and report suspicious behavior or loitering.
• Notify valet staff when vehicles are ready to be parked or retrieved, help organize vehicles in the service lane, and retrieve vehicles for guests as needed.
• Keep driveways and parking areas clean, organized, and presentable, including general cleaning and organization tasks.
• Respond promptly and courteously to guest requests.
• Immediately report concerns that could affect the safety, welfare, or integrity of the facility, staff, or guests.
• Maintain required uniform, grooming, and hygiene standards and follow assigned schedules, including arrival, breaks, and departure times.
• Attend required meetings and training, complete training modules on time, and collaborate with team members.
• Keep work and guest areas tidy and welcoming.
• Handle guest luggage safely and efficiently, maintain confidentiality, follow storage procedures, and keep luggage organized, secure, and retrievable.
• Perform other tasks as needed to support operational and financial goals and changing business needs.

Benefits

• Medical insurance upon eligibility.
• Vision insurance upon eligibility.
• Dental insurance upon eligibility.
• 401(k) upon eligibility.
• Life insurance and critical illness supplemental insurance.
• Bonus opportunities.
• Internal leadership development program.
• Paid time off.
• Paid training.
• Tuition assistance through Bellevue University, up to $5,250 per year.
• Nationwide discounts through Perks at Work.
• Overtime pay for hours worked beyond 40 in a workweek at one and one-half times the regular hourly rate.
• Applicable state-specific and FMLA leave, including sick leave and state paid family leave where applicable.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED