Greeter - Ormond Beach, FL.
About The Position
The Greeter creates a welcoming and supportive first impression for guests, visitors, and staff. The role provides directions, answers questions, and offers general assistance to help ensure a smooth, positive experience, while maintaining a safe, organized, and friendly environment in entrance and lobby areas. The Greeter is a key point of contact for people entering the facility and coordinates with valet staff as needed. This position is based in Ormond Beach, Florida, within the Valet Parking Division, and reports directly to the Account Manager. It is offered as full-time or part-time work at $20.00 per hour. The role is non-exempt under the FLSA and eligible for overtime for hours worked beyond 40 in a workweek. Work takes place indoors and outdoors, including around parking facilities and moving vehicles, and may involve varied weather and noisy conditions. Flexibility to work nights, weekends, and holidays is required.
Requirements
- High school diploma or GED.
- A customer-service attitude and a willing, helpful demeanor are mandatory.
- Valid driver's license and reliable transportation.
- Maintain an acceptable motor vehicle record, with no more than three moving violations within a three-year period.
- Pass and maintain a clean background check.
- Ability to stand, walk, and lift up to 50 pounds for extended periods.
- Ability to work nights, weekends, and holidays.
- Ability to handle guest luggage safely and follow confidentiality and storage procedures.
- Customer service or administrative experience is preferred.
Nice To Haves
- Customer service or administrative experience.
Responsibilities
- Welcome guests and visitors professionally, check in vehicles and keys with valet staff, and direct guests to appropriate locations.
- Provide clear and accurate directions to areas, departments, and buildings.
- Retrieve wheelchairs and assist guests with mobility needs.
- Observe and report suspicious behavior or loitering.
- Notify valet staff when vehicles are ready to be parked or retrieved, help organize vehicles in the service lane, and retrieve vehicles for guests as needed.
- Keep driveways, parking areas, work areas, and guest areas clean, organized, and presentable.
- Respond promptly and courteously to guest requests.
- Immediately report concerns affecting the safety, welfare, or integrity of the facility, staff, or guests.
- Maintain uniform, grooming, and hygiene standards and adhere to assigned work schedules, including arrival, breaks, and departure times.
- Attend required meetings and training, complete training modules on time, and collaborate with team members.
- Perform other tasks as needed to support operational and financial goals and adapt to changing business needs.
- Handle guest luggage safely and efficiently, maintain confidentiality, follow storage procedures, and keep luggage organized, secure, and retrievable.
Benefits
- Medical, vision, and dental insurance upon eligibility.
- 401(k) upon eligibility.
- Supplemental life insurance and critical illness insurance.
- Bonus opportunities.
- Internal leadership development program.
- Paid time off.
- Paid training.
- Tuition assistance through Bellevue University, up to $5,250 per year.
- Nationwide discounts through Perks at Work.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
