Greeter/Receptionist - North Campus

Prestonwood Baptist Church•Prosper, TX

2d•Onsite

About The Position

The Greeter/Receptionist welcomes callers and visitors to Prestonwood Baptist Church – North Campus (PBC – NC), in person or by telephone, and directs them appropriately. The role helps maintain a secure and welcoming visitor experience by checking visitors in, coordinating with campus security and church staff, and remaining alert to activity near the assigned area. The receptionist also answers general questions, routes calls and email, assists with deliveries and benevolence forms, and supports projects from church departments as needed. This is a part-time position located at the North Campus in Prosper, Texas. The schedule includes Tuesdays from 8:00 a.m. to 5:00 p.m., with flexibility to cover shifts as needed. The receptionist is expected to remain at the reception area during assigned hours unless another person is covering the desk or phone console.

Requirements

Have a growing relationship with Jesus Christ as Lord and Savior and be an active member of PBC – NC.
Have a positive and pleasant attitude toward others and PBC – NC.
Have excellent oral and written communication skills.
Have beginner-to-intermediate knowledge of Microsoft programs.
Have an excellent work attendance record.
Be available to work Tuesdays from 8:00 a.m. to 5:00 p.m., with flexibility to cover shifts as needed.
Maintain a constant presence in the receptionist area during the assigned work schedule unless someone else is covering the desk and/or phone console.
Be able to maintain focus amid frequent interruptions.
Be able to work at a desk with a computer screen for extended periods and perform occasional activities involving whole-body movement, such as balancing, walking, stooping, pushing, and lifting up to 10 pounds without assistance.

Responsibilities

Greet visitors in person and by telephone professionally and courteously, and direct them appropriately.
Route telephone calls or provide general information about PBC – NC.
Maintain knowledge of PBC – NC, its entities, and special events.
Intercept and check in visitors using the Raptor system.
Coordinate with campus security so visitors and their destinations are known and accounted for.
Contact the appropriate staff member, or someone on their behalf, when a checked-in visitor requests a meeting or reports having a scheduled onsite meeting.
Direct checked-in visitors to their meeting location or arrange for someone to accompany them after appropriate contact has been made.
Know and follow PBC – NC emergency procedures.
Watch for suspicious actions or persons on church property and alert campus security when appropriate.
Monitor the visitor entrance and activity near the assigned area.
Create a positive impression of PBC – NC through words and actions.
Check the information email box and route incoming emails.
Assist with projects from various church departments on occasion.
Direct deliveries appropriately.
Distribute benevolence forms to people requesting assistance, collect completed forms, and forward them appropriately.
Perform other duties as assigned.